Owner-manager emotions and strategic responses of small family businesses to the COVID-19 pandemic

IF 5.3 2区管理学 Q1 MANAGEMENT Journal of Small Business Management Pub Date : 2023-04-20 DOI:10.1080/00472778.2023.2193230

M. Christofi, Elias Hadjielias, Raj V. Mahto, S. Tarba, A. Dhir

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引用次数: 4

Abstract

COVID-19 pandemic, a consensus crisis that has had a profound effect on societies and economies globally, compelled family businesses to respond strategically in order to remain afloat. We examine the role of their owner-managers' emotions in the strategic response to the COVID-19 pandemic, drawing on 38 in-depth interviews with owner-managers of small family businesses in Cyprus. Our findings reveal that owner-managers have experienced mainly negative emotions during the pandemic, including higher levels of stress, insecurity, fear, and doubt. By reflecting on these emotions, owner-managers can activate affective mechanisms and apply a stewardship logic to respond strategically. We contribute to the family business literature by conceptualizing key processes at the intersection between owner-manager emotions and strategic responses to the COVID-19 pandemic. By focusing on individual (that is, owner-manager) emotional processes and stewardship attitudes, our study provides a microfoundational explanation of strategic responses during external crises and offers both theoretical and practical implications. © 2023 International Council for Small Business.

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小型家族企业对新冠肺炎大流行的所有者-管理者情绪和战略反应

新冠肺炎大流行是一场共识危机，对全球社会和经济产生了深远影响，迫使家族企业采取战略应对措施以维持生存。我们通过对塞浦路斯小型家族企业所有者-管理者的38次深入采访，研究了其所有者-管理人员的情绪在应对新冠肺炎疫情的战略中的作用。我们的研究结果表明，业主经理在疫情期间主要经历了负面情绪，包括更高程度的压力、不安全感、恐惧和怀疑。通过反思这些情绪，业主管理者可以激活情感机制，并运用管理逻辑做出战略性回应。我们通过对所有者-管理者情绪与应对新冠肺炎大流行的战略反应之间的交叉点的关键流程进行概念化，为家族企业文献做出贡献。通过关注个人（即所有者-管理者）的情绪过程和管理态度，我们的研究为外部危机期间的战略反应提供了微观的解释，并提供了理论和实践启示。©2023国际小企业理事会。

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来源期刊

Journal of Small Business Management MANAGEMENT-

CiteScore

11.40

自引率

11.30%

发文量

期刊介绍： The primary purpose of the Journal of Small Business Management (JSBM) is to publish scholarly research articles in the fields of small business management and entrepreneurship. As the official journal of the International Council for Small Business (ICSB), the JSBM is recognized as a primary instrument for projecting and supporting the goals and objectives of this organization, which include scholarly research and the free exchange of ideas. The journal, which is circulated in 60 countries around the world, is a leader in the field of small business research. The following is a list of research topics of interest to JSBM readers: -Family and Founders Owned Enterprises -Women and Minority Owned Enterprises -Small Business Strategy and Organization -Small Business and Entrepreneurial Marketing -Franchising and Small Business -Internationalization and International Entrepreneurship -Entrepreneurial and Small Business Education -New Venture Creation and Venture Capital -Small Business Finance and Accounting -Small Enterprise Governance and Agency -Small Business Technology and Innovation -Small Business Policy, Economics, and Legal Issues -Small Business Operations and E-Commerce -Small Business Assistance and Training Programs -Small Business Leadership and Entrepreneurial Behavior