{"title":"Hospitality professionals’ perceptions of veterans’ potential in the hospitality industry","authors":"L. Cobos, William M. Ingram","doi":"10.1080/15332845.2022.2064173","DOIUrl":null,"url":null,"abstract":"Abstract The purpose of this study was to explore hospitality industry professionals’ perceptions of military veterans. To achieve this goal the authors performed fourteen interviews with individuals whose responsibilities included hiring decisions. The results revealed that hospitality professionals perceive veterans as possessing many of the characteristics they want to see in a candidate. In addition, the results show that veterans have the potential to hold different positions in operations either in the back of the house or front of the house. Furthermore, participants highlighted that they can envision veterans excelling in leadership roles in the hospitality industry.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2022-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2022.2064173","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 0
Abstract
Abstract The purpose of this study was to explore hospitality industry professionals’ perceptions of military veterans. To achieve this goal the authors performed fourteen interviews with individuals whose responsibilities included hiring decisions. The results revealed that hospitality professionals perceive veterans as possessing many of the characteristics they want to see in a candidate. In addition, the results show that veterans have the potential to hold different positions in operations either in the back of the house or front of the house. Furthermore, participants highlighted that they can envision veterans excelling in leadership roles in the hospitality industry.
期刊介绍：
The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement
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