Video conferencing as a face-to-face online meeting app: user preference based on usability testing

Astrid Wahyu Adventri Wibowo, Berty Dwi Rahmawati, H. Mastrisiswadi
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引用次数: 1

Abstract

The global pandemic of Corona Virus Disease (Covid-19) that hit Indonesia since March 2020 has changed the face-to-face system from offline to online. Video Conference (VC) becomes an alternative choice for delivering material, both learning and working. VC is a technology that allows users to hold face-to-face meetings at their respective places simultaneously. Various VC apps are becoming increasingly popular these days, such as Google Meet, Zoom, Youtube, Webex, Skype, GoTo Meeting, and Big Blue Button (BBB). This study is intended to provide a usability test of VC applications (such as Zoom, Google Meet, and BBB) and provide recommendations for VC as an online conference media based on user preferences. The usability measurement technique used is the System Usability Scale (SUS) and the USE questionnaire. The results of this study show that Zoom has the highest usability value compared to Google Meet and BBB, Google Meet is ranked second and BBB is ranked third.
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视频会议作为一种面对面的在线会议应用程序:基于可用性测试的用户偏好
自2020年3月以来,冠状病毒病(新冠肺炎)的全球大流行袭击了印度尼西亚,使面对面系统从离线改为在线。视频会议(VC)成为提供学习和工作材料的另一种选择。VC是一种允许用户在各自的地方同时举行面对面的会议的技术。如今,各种VC应用程序越来越受欢迎,如Google Meet、Zoom、Youtube、Webex、Skype、GoTo Meeting和Big Blue Button(BBB)。本研究旨在对VC应用程序(如Zoom、Google Meet和BBB)进行可用性测试,并根据用户偏好为VC作为在线会议媒体提供建议。使用的可用性测量技术是系统可用性量表(SUS)和USE问卷。本研究结果显示,与Google Meet和BBB相比,Zoom的可用性价值最高,Google Meet排名第二,BBB排名第三。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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10
审稿时长
12 weeks
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