The Cornered Office: A Qualitative Study of Low-Morale Experiences in Formal Library Leaders

Abstract

Abstract Low morale studies verify the low-morale experience as one caused by repeated, long-term exposure to workplace abuse and neglect, and that the experience has negative and long-term mental health and physical health outcomes for impacted individuals. This qualitative study centers the low-morale experiences of leaders working in libraries of all types. Data confirm the development and outcomes of low morale, validate impact factors that perpetuate workplace abuse and neglect, and reveal impact factors that manifest in low-morale experiences faced by library employees with formal (organizationally conferred) administrative, managerial, or supervisory duties.