{"title":"Uncertainty management, transformational leadership, and job performance in an AI-powered organizational context","authors":"M. Matsunaga","doi":"10.1080/03637751.2021.1952633","DOIUrl":null,"url":null,"abstract":"ABSTRACT This study coupled the theory of uncertainty management (TUM) with the notion of transformational leadership (TFL) to examine how the uncertainty over the adoption of artificial intelligence (AI) technologies affects employees. SEM analyses with two-wave data collected in Japan (N = 1318 employee–supervisor dyads) revealed that uncertainty is negatively associated and TFL is positively associated with employees’ job performance. In addition, consistent with TUM, the digital literacy of leaders was found to moderate the effects of TFL such that the positive association between TFL and job performance disappeared when employees simultaneously feel high uncertainty and find supervisors low on digital literacy. These findings are discussed with reference to the relevant literature.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"89 1","pages":"118 - 139"},"PeriodicalIF":3.1000,"publicationDate":"2021-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/03637751.2021.1952633","citationCount":"7","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Communication Monographs","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1080/03637751.2021.1952633","RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 7
Abstract
ABSTRACT This study coupled the theory of uncertainty management (TUM) with the notion of transformational leadership (TFL) to examine how the uncertainty over the adoption of artificial intelligence (AI) technologies affects employees. SEM analyses with two-wave data collected in Japan (N = 1318 employee–supervisor dyads) revealed that uncertainty is negatively associated and TFL is positively associated with employees’ job performance. In addition, consistent with TUM, the digital literacy of leaders was found to moderate the effects of TFL such that the positive association between TFL and job performance disappeared when employees simultaneously feel high uncertainty and find supervisors low on digital literacy. These findings are discussed with reference to the relevant literature.
期刊介绍：
Communication Monographs, published in March, June, September & December, reports original, theoretically grounded research dealing with human symbolic exchange across the broad spectrum of interpersonal, group, organizational, cultural and mediated contexts in which such activities occur. The scholarship reflects diverse modes of inquiry and methodologies that bear on the ways in which communication is shaped and functions in human interaction. The journal endeavours to publish the highest quality communication social science manuscripts that are grounded theoretically. The manuscripts aim to expand, qualify or integrate existing theory or additionally advance new theory. The journal is not restricted to particular theoretical or methodological perspectives.
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