{"title":"Effects of written code-mixing on processing fluency and perceptions of organizational inclusiveness","authors":"Jessica Gasiorek, Marko Dragojevic","doi":"10.1080/03637751.2023.2202749","DOIUrl":null,"url":null,"abstract":"ABSTRACT Participants read English-based online texts from fictional organizations that either included no code-mixing, Hawaiian words without glosses (i.e., parenthetical translations), or Hawaiian words with English glosses. Relative to no code-mixing, code-mixing without glosses disrupted processing fluency, leading participants to feel less welcome in the organization. Code-mixing with glosses did not disrupt fluency for participants from Hawai‘i, where this practice is common, but did for people from elsewhere. No differences in feeling welcome emerged between code-mixing with glosses and no code-mixing conditions. These results suggest that code-mixing in written organizational materials can have both costs (i.e., disrupted fluency) and benefits (i.e., cueing inclusiveness), and that these effects depend on audiences’ familiarity with code-mixing as a practice, and the format of code-mixing.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":"90 1","pages":"393 - 413"},"PeriodicalIF":3.1000,"publicationDate":"2023-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Communication Monographs","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1080/03637751.2023.2202749","RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 1
Abstract
ABSTRACT Participants read English-based online texts from fictional organizations that either included no code-mixing, Hawaiian words without glosses (i.e., parenthetical translations), or Hawaiian words with English glosses. Relative to no code-mixing, code-mixing without glosses disrupted processing fluency, leading participants to feel less welcome in the organization. Code-mixing with glosses did not disrupt fluency for participants from Hawai‘i, where this practice is common, but did for people from elsewhere. No differences in feeling welcome emerged between code-mixing with glosses and no code-mixing conditions. These results suggest that code-mixing in written organizational materials can have both costs (i.e., disrupted fluency) and benefits (i.e., cueing inclusiveness), and that these effects depend on audiences’ familiarity with code-mixing as a practice, and the format of code-mixing.
期刊介绍：
Communication Monographs, published in March, June, September & December, reports original, theoretically grounded research dealing with human symbolic exchange across the broad spectrum of interpersonal, group, organizational, cultural and mediated contexts in which such activities occur. The scholarship reflects diverse modes of inquiry and methodologies that bear on the ways in which communication is shaped and functions in human interaction. The journal endeavours to publish the highest quality communication social science manuscripts that are grounded theoretically. The manuscripts aim to expand, qualify or integrate existing theory or additionally advance new theory. The journal is not restricted to particular theoretical or methodological perspectives.
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