Reforming the housing and community amenities system of a metropolis using blockchain technology

Abstract

The article discusses management techniques of reforming the management system of the housing and community amenities of the metropolis, associated with the use of innovative technologies. The idea is substantiated that the “blockchain” technology can significantly increase the quality of public services: reduce data processing time and decrease the number of requests for the necessary information. The purpose of the article is to substantiate the possibility of bringing the provision of housing and community amenities to a fundamentally new level, to increase public confidence in the work of state bodies. The authors pay the main attention in the work to the analysis of the openness and transparency of new technologies, as well as preservation guarantees of personal data in the provision of public services. The authors propose possible directions for the application and development of “blockchain” technology in the public sector, as well as a mechanism for the formation of special automated “smart rules” that can be used for the public sector. The authors’ proposal is to create normative legal or administrative acts not just in a machine-readable format, but as “smart rules” is of fundamental importance. The introduction of such an order significantly optimizes the automation of management, because new legislation will not require automation – it will initially be published in the form of directly performed by means of automation of data processing, which do not require human participation.