{"title":"Mapping the relationships between hotel employees’ perceptions of performance appraisal fairness, satisfaction, and psychological contract","authors":"B. Ayoun, Khalid Eyoun, Han Chen, Furkan Arasli","doi":"10.1080/15332845.2022.2106618","DOIUrl":null,"url":null,"abstract":"Abstract Little is known concerning the extent to which employees’ perception of fairness enhances their satisfaction with the performance appraisal rater, feedback and system. The study tests whether these relationships are associated with the psychological contract that binds employees with their organizations. Drawing on the social exchange theory, this study examines these relationships with data collected from 230 hotel employees in the US. Analysis through structural equation modeling suggests that different types of organizational justices are associated differently with satisfaction with performance appraisal and the level of employees’ mental attachment to the organization. The implications of such findings are discussed.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2022-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2022.2106618","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 2
Abstract
Abstract Little is known concerning the extent to which employees’ perception of fairness enhances their satisfaction with the performance appraisal rater, feedback and system. The study tests whether these relationships are associated with the psychological contract that binds employees with their organizations. Drawing on the social exchange theory, this study examines these relationships with data collected from 230 hotel employees in the US. Analysis through structural equation modeling suggests that different types of organizational justices are associated differently with satisfaction with performance appraisal and the level of employees’ mental attachment to the organization. The implications of such findings are discussed.
期刊介绍:
The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement