An Empirical Analysis of the Mediating Role of Fear of COVID-19 Between Telecommuting and Employees Retention.

IF 1.7 Q3 INDUSTRIAL RELATIONS & LABOR Employee Responsibilities and Rights Journal Pub Date : 2023-04-11 DOI:10.1007/s10672-023-09448-3

Abdul Samad Kakar, Rauza, Aervina Misron, Fahad Lateef

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Abstract

Telecommuting has been found to have a profound effect on employee turnover intention. However, the literature is vague in understanding the mechanism through which telecommuting affects employee retention (ER). Grounded on the conservation of resource (COR) theory and social exchange theory (SET), this study examined the impact of telecommuting on ER and fear of COVID-19 and the subsequent impact of fear of COVID-19 on ER. The study also investigated fear of COVID-19 as a mediating mechanism between telecommuting and ER. Data collected from 307 employees working in nonprofit and nongovernmental organisations in Balochistan, Pakistan was analysed using PLS-SEM. The findings showed that telecommuting was positively related to ER while its relationship was negative and significant with fear of COVID-19. Further analyses showed that fear of COVID-19 was negatively related to ER. The findings further revealed that fear of COVID-19 mediated the influence of telecommuting on ER. The overall results demonstrate the importance of telecommuting in strengthening ER and reducing fear of COVID-19. The study provides a tool for policymakers and management practitioners to set up plans for a situation like COVID-19 in the future.

Supplementary information: The online version contains supplementary material available at 10.1007/s10672-023-09448-3.

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新冠肺炎恐惧在远程办公与员工留用之间的中介作用实证分析

研究发现，远程办公对员工离职倾向有深远的影响。然而，文献在理解远程办公影响员工保留（ER）的机制方面是模糊的。基于资源保护理论（COR）和社会交换理论（SET），本研究考察了远程办公对急诊室和新冠肺炎恐惧的影响，以及新冠肺炎恐惧对急诊室的后续影响。该研究还调查了对COVID-19的恐惧作为远程办公和急诊之间的中介机制。利用PLS-SEM对巴基斯坦俾路支省非营利组织和非政府组织的307名雇员收集的数据进行了分析。研究结果显示，远程办公与急诊室呈正相关，与新冠肺炎恐惧呈显著负相关。进一步分析表明，对COVID-19的恐惧与ER呈负相关。研究结果进一步表明，对COVID-19的恐惧介导了远程办公对急诊室的影响。总体结果表明远程办公在加强急诊和减少对COVID-19的恐惧方面的重要性。该研究为政策制定者和管理从业者制定未来COVID-19等情况的计划提供了工具。补充信息：在线版本包含补充资料，可在10.1007/s10672-023-09448-3获得。

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来源期刊

Employee Responsibilities and Rights Journal INDUSTRIAL RELATIONS & LABOR-

CiteScore

2.20

自引率

9.10%

发文量

期刊介绍： Employee Responsibilities and Rights Journal fosters development of the field of employee relations by presenting high-quality, peer-reviewed original research articles and by linking practitioner concerns involving the employment relationship with academic rigor. The journal is interdisciplinary in focus, drawing from a broad range of disciplines including ethics, organizational behavior, law, economics, sociology, social psychology, industrial and employment relations, administrative and organizational studies, and philosophy to further the understanding of both employee responsibilities and rights. The journal offers an international forum for the publication of scholarly peer-reviewed original research including qualitative and quantitative empirical studies, case studies, critical commentaries, and conceptual and dialectic presentations. In addition, Employee Responsibilities and Rights Journal publishes a Perspectives Section that showcases important contributions in formats other than the traditional research article. Such contributions include symposia/roundtable discussions, commentaries, review essays, interviews, and book reviews.