Technology Enhanced Learning Analytics Dashboard in Higher Education

Abstract

During the COVID-19 pandemic period, all the Sri Lankan universities delivered lectures in fully online mode using Virtual Learning Environments. In fully online mode, students cannot track their performance level, their progress in the course, and their performances compared to the rest of the class. This paper presents research work conducted at the University of Colombo School of Computing (UCSC), Sri Lanka, to solve the above problems and facilitate students learning in fully online and blended learning environments using Learning Analytics. The research objective is to design and create a Technology Enhanced Learning Analytics (TELA) dashboard for improving students’ motivation, engagement, and grades. The Design Science research strategy was followed to achieve the objectives of the research. Initially, a literature survey was conducted analyzing features and limitations in current Learning Analytic dashboards. Then, current Learning Analytic plugins for Moodle were studied to identify their drawbacks. Two surveys with 136 undergraduate students and interviews with 12 lecturers were conducted to determine required features of the TELA system. The system was designed as a Moodle Plugin. Finally, an evaluation of the system was done with third-year undergraduate students of the UCSC. The results showed that the TELA dashboard can improve students' motivation, engagement, and grades. As a result of the system, students could track their current progress and performance compared to the peers, which helps to improve their motivation to engage more in the course. Also, the increased engagement in the course enhances the student’s self-confidence since the student can see continuous improvement of his/her progress and performance which in turn improves the student’s grades.