The Influence of Hospital Online Healthcare Information Services on Information Adoption Intention

Abstract

Based on the findings of previous studies, a new theoretical model of the influence of hospital's online healthcare information services to its elderly patients' information adoption intention was formulated, analyzed, and developed in this present study. Using an online data collection method through a self-administered questionnaire, this study made use of structural equation modeling (SEM) to determine the information adoption intention of elderly patients in China. Results showed that the total effects of elderly patients' information adoption intention revolved around the quality of the online healthcare information channel and its service quality followed by the patients' cognition behaviors such as perceived ease of use and usefulness. Practical implications and recommendations for the improvement of online healthcare information services and information adoption intention in China are discussed further in this present paper.