{"title":"Full-service restaurant leaders’ preparedness for managing employee mental health issues post COVID-19","authors":"Bruce McAdams, Monica Gallant","doi":"10.1080/15332845.2022.2015233","DOIUrl":null,"url":null,"abstract":"Abstract Anecdotal evidence suggests that restaurant leaders are not prepared to deal with the mental health issues of their employees. A total of 20 leaders of restaurants were interviewed to address the implications of this question: “Is there a gap between mental health support needed for restaurant workers and the preparedness of their leaders and organizations?” Findings suggest restaurant leaders believe dealing with employee mental health issues is an increasingly significant part of their job, especially with the onset of the COVID-19. While there is a varying range of leader preparedness to deal with these issues, restaurants as organizations seem unprepared.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2021-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2022.2015233","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 2
Abstract
Abstract Anecdotal evidence suggests that restaurant leaders are not prepared to deal with the mental health issues of their employees. A total of 20 leaders of restaurants were interviewed to address the implications of this question: “Is there a gap between mental health support needed for restaurant workers and the preparedness of their leaders and organizations?” Findings suggest restaurant leaders believe dealing with employee mental health issues is an increasingly significant part of their job, especially with the onset of the COVID-19. While there is a varying range of leader preparedness to deal with these issues, restaurants as organizations seem unprepared.
期刊介绍：
The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement
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