{"title":"Assessment of ergonomic problems and prevalence of pain among low wage hotel housekeepers in Orlando","authors":"Rachel Mammen","doi":"10.1080/15332845.2022.2031609","DOIUrl":null,"url":null,"abstract":"Abstract All companies in the lodging industry require hotel housekeeper cleaning services, which vary depending on the type of business. Overall, hotel cleaners are predominantly women, immigrants, and minorities working under difficult conditions, including long hours, ergonomic strain, chemical exposure, poor pay, low job control, job insecurity, and a wide array of other physical and mental health risks. Hotel employees have higher rates of occupational injuries and sustain more severe injuries than most other service workers. The current research on occupational injuries and illness suggests that very little scholarly work has been published in the domain of hotel housekeepers’ health and safety to date. Firstly, the study examined the relationship between the time taken to clean rooms and ergonomic problems, and it was found that ergonomic problems cause maximum time taken by housekeepers to clean rooms. Secondly, the study finds a relationship between the prevalence of pain and race. The applied implications of the research findings are provided.","PeriodicalId":35371,"journal":{"name":"Journal of Human Resources in Hospitality and Tourism","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2022-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Human Resources in Hospitality and Tourism","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15332845.2022.2031609","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"Business, Management and Accounting","Score":null,"Total":0}
引用次数: 1
Abstract
Abstract All companies in the lodging industry require hotel housekeeper cleaning services, which vary depending on the type of business. Overall, hotel cleaners are predominantly women, immigrants, and minorities working under difficult conditions, including long hours, ergonomic strain, chemical exposure, poor pay, low job control, job insecurity, and a wide array of other physical and mental health risks. Hotel employees have higher rates of occupational injuries and sustain more severe injuries than most other service workers. The current research on occupational injuries and illness suggests that very little scholarly work has been published in the domain of hotel housekeepers’ health and safety to date. Firstly, the study examined the relationship between the time taken to clean rooms and ergonomic problems, and it was found that ergonomic problems cause maximum time taken by housekeepers to clean rooms. Secondly, the study finds a relationship between the prevalence of pain and race. The applied implications of the research findings are provided.
期刊介绍:
The Journal of Human Resources in Hospitality & Tourism encompasses the vast and diversified research on issues impacting human resources in the hospitality and tourism industry. It strives to be the preeminent forum for the dissemination of key academic and industry research and encourages research from both industry experts as well as academic experts. The Journal also examines the latest issues and trends in education as it related to human resources theory and practice. In addition to reporting on the best practices in the hospitality industry, the refereed Journal of Human Resources in Hospitality & Tourism covers such relevant topics as: -Turnover-related issues in the hospitality industry- Workplace violence- Employee attitude surveys- Well-being- Departmental conflict issues- Career paths among managers- Drug and alcohol abuse- The labor shortage in the hospitality industry- Employee empowerment- Education and training- Employee incentive programs- Recruitment and retention- Workforce diversity- Employee engagement