The Effects of Type of Fitting, Technology and User Experience on Satisfaction with Hearing Aid Assessed by Persian Version of the MarkeTrak Survey

IF 0.4 Q4 AUDIOLOGY & SPEECH-LANGUAGE PATHOLOGY Auditory and Vestibular Research Pub Date : 2023-06-18 DOI:10.18502/avr.v32i3.12938

Somayeh Mohammadian, M. Kamali, Mohammad Maarefvand, H. Mobaraki

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Abstract

Background and Aim: Satisfaction with hearing aids is very important for continued use of the device and improving hearing status and quality of lives of people with hearing loss. MarkeTrak survey has been used for many years to track factors influencing satisfaction with hearing aids. This study aimed to make a valid and reliable Persian version of the MarkeTrak survey to measure the effects of type of fitting, experience and technology on hearing aid satisfaction. Methods: After confirmation of validity and reliability of the Persian MarkeTrak, 71 people participate in the study. The effects of bilateral versus unilateral hearing aids (type of fitting), experience and wireless versus non-wireless technology were tested. Results: Bilateral hearing aid users has significantly higher satisfaction rate than unilateral users (65.6±7.2 versus 59.9±17.7). The effects of experience with using hearing aids and type of technology did not reach statistical significance. Conclusion: Higher satisfaction with bilateral hearing aids might result from better sound quality in diverse listening conditions, spatial hearing and directionality with two ears rather than one ear. Keywords: Persian MarkeTrak; bilateral hearing aids; wireless; experience; satisfaction

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波斯语版MarkeTrak调查评估的助听器类型、技术和用户体验对助听器满意度的影响

背景与目的:对助听器的满意程度对助听器的持续使用、改善听力损失患者的听力状况和生活质量至关重要。MarkeTrak调查多年来一直在追踪影响助听器满意度的因素。本研究旨在制作一份有效且可靠的波斯语版MarkeTrak调查，以衡量配套件类型、体验和技术对助听器满意度的影响。方法:在对波斯语MarkeTrak的效度和信度进行确认后，71人参与研究。测试了双侧与单侧助听器(配戴类型)、体验以及无线与非无线技术的效果。结果:双侧助听器使用者满意度(65.6±7.2)明显高于单侧助听器使用者(59.9±17.7)。助听器使用经验和助听器技术类型的影响没有达到统计学意义。结论:双耳助听器在不同听音条件下的音质、空间听力和方向性优于单耳助听器，可提高双耳助听器的使用满意度。关键词:波斯MarkeTrak;双侧助听器;无线;经验;满意度

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