{"title":"A survey of response of access services in academic libraries to COVID-19","authors":"Bradley P. Tolppanen","doi":"10.1080/15367967.2021.1871619","DOIUrl":null,"url":null,"abstract":"Abstract This article presents the results of an online survey of access services departments at academic libraries on the responses implemented during the initial stage of COVID-19 in March–May 2020. The 33-question survey was completed by 121 respondents. The article identifies policies and procedures adopted by access services departments during the pandemic, including staffing, return of library materials, fines, due dates, quarantine periods, interlibrary loan, reserves, and retrieval of materials.","PeriodicalId":35284,"journal":{"name":"Journal of Access Services","volume":"18 1","pages":"65 - 76"},"PeriodicalIF":0.0000,"publicationDate":"2021-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15367967.2021.1871619","citationCount":"10","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Access Services","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15367967.2021.1871619","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Social Sciences","Score":null,"Total":0}
引用次数: 10
Abstract
Abstract This article presents the results of an online survey of access services departments at academic libraries on the responses implemented during the initial stage of COVID-19 in March–May 2020. The 33-question survey was completed by 121 respondents. The article identifies policies and procedures adopted by access services departments during the pandemic, including staffing, return of library materials, fines, due dates, quarantine periods, interlibrary loan, reserves, and retrieval of materials.
期刊介绍：
The Journal of Access Services welcomes the submission of research, theory, and practice papers relevant to the access services in libraries and archives of all types. Access Services is the broad field and collective term of all the services that provide, facilitate, and manage the access of the clientele to the information resources acquired or made available by the libraries or archives with the aim of allowing for easy and convenient retrieval of needed information, utilization of information resources to the fullest extent, and greatest availability of resources to each of the clientele.
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