Luqi Xin, Guanghui Qiao, Zhilong Shao, Tingting Jiang, Congding Wen, Yi Zhong, Zhixuan Li
{"title":"Understanding continuous sharing behavior of online travel community users: a case of TripAdvisor","authors":"Luqi Xin, Guanghui Qiao, Zhilong Shao, Tingting Jiang, Congding Wen, Yi Zhong, Zhixuan Li","doi":"10.1080/14766825.2023.2170239","DOIUrl":null,"url":null,"abstract":"ABSTRACT Given the rapid development of the internet, the prospects for the online travel industry are promising, and online travel communities (OTCs) have become an invaluable platform for people exchanging travel information and making related decisions. However, the mobility and continuous sharing behavior of online travel community users has become a major source of uncertainty in platform management. To establish ways of regulating online communities and promoting innovation and development, this article builds on the knowledge and definitions of relevant concepts that we find in the research literature. Taking the online travel community as its research object and the TripAdvisor website as an example, based on social cognition theory and social exchange theory, this study identifies four community factors that influence the continuous sharing behaviors of users in online travel communities. The results show that richness of self-presentation, community identity, community support and community observation learning all have positive effect on the continuous sharing behavior of online travel community users. On this basis, the article offers comments and suggestions on the sustainable development of online travel agency enterprises.","PeriodicalId":46712,"journal":{"name":"Journal of Tourism and Cultural Change","volume":null,"pages":null},"PeriodicalIF":2.2000,"publicationDate":"2023-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Tourism and Cultural Change","FirstCategoryId":"91","ListUrlMain":"https://doi.org/10.1080/14766825.2023.2170239","RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 1
Abstract
ABSTRACT Given the rapid development of the internet, the prospects for the online travel industry are promising, and online travel communities (OTCs) have become an invaluable platform for people exchanging travel information and making related decisions. However, the mobility and continuous sharing behavior of online travel community users has become a major source of uncertainty in platform management. To establish ways of regulating online communities and promoting innovation and development, this article builds on the knowledge and definitions of relevant concepts that we find in the research literature. Taking the online travel community as its research object and the TripAdvisor website as an example, based on social cognition theory and social exchange theory, this study identifies four community factors that influence the continuous sharing behaviors of users in online travel communities. The results show that richness of self-presentation, community identity, community support and community observation learning all have positive effect on the continuous sharing behavior of online travel community users. On this basis, the article offers comments and suggestions on the sustainable development of online travel agency enterprises.
期刊介绍:
Journal of Tourism and Cultural Change ( JTCC ) is a peer-reviewed, transdisciplinary and transnational journal. It focuses on critically examining the relationships, tensions, representations, conflicts and possibilities that exist between tourism/travel and culture/cultures in an increasingly complex global context. JTCC provides a forum for debate against the backdrop of local, regional, national and transnational understandings of identity and difference. Economic restructuring, recognitions of the cultural dimension of biodiversity and sustainable development, contests regarding the positive and negative impact of patterns of tourist behaviour on cultural diversity, and transcultural strivings - all provide an important focus for JTCC . Global capitalism, in its myriad forms engages with multiple ''ways of being'', generating new relationships, re-evaluating existing, and challenging ways of knowing and being. Tourists and the tourism industry continue to find inventive ways to commodify, transform, present/re-present and consume material culture. JTCC seeks to widen and deepen understandings of such changing relationships and stimulate critical debate by: -Adopting a multidisciplinary approach -Encouraging deep and critical approaches to policy and practice -Embracing an inclusive definition of culture -Focusing on the concept, processes and meanings of change -Encouraging trans-national/transcultural perspectives