Patient assessment of engagement with students in an interprofessional student-run free clinic for individuals experiencing homelessness

Abstract

ABSTRACT The development and validation of a patient exit interview tool, the Interprofessional Clinic Homeless Satisfaction with Student Engagement Survey (ICHSES), and its incorporation in the administration of an interprofessional, co-curricular program, the Community Homeless Interprofessional Program (CHIP) is described. Incorporation of patient satisfaction with student engagement during interprofessional training experiences serving individuals who are homeless has not been previously published. At CHIP, medical, pharmacy and social work students engage with individuals experiencing homelessness in a church and faculty-supervised environment. The students provide basic health assessment, education, and referrals to community resources. Once the interaction with the students is complete, patients are asked to participate in an exit-interview using the ICHSES. Questions in the ICHSES focus on engagement with the students and the patient’s perception of the assistance they received. Based on survey responses by 220 patients, the 5 question ICHSES showed high reliability (Cronbach’s alpha = 0.77). The ICHSES survey could be utilized in similar clinics engaged in serving the homeless.