Informal governance in the digital transformation

IF 7.1 2区管理学 Q1 MANAGEMENT International Journal of Operations & Production Management Pub Date : 2021-08-03 DOI:10.1108/ijopm-09-2020-0660

J. Keller, Patricia Burkhardt, R. Lasch

引用次数: 14

Abstract

PurposeThe purpose of this study is to explore if and how informal governance mechanisms are used for coordinating actors of digitalized supply networks.Design/methodology/approachA multiple case study analysis of ten German firms in digitalized supply networks is conducted. Data are collected through semi-structured expert interviews with interviewees having notable years of professional experience in purchasing or sales.FindingsThis research shows that reduced personal contacts in digitalized supply networks decrease the ability to coordinate with informal governance mechanisms. However, the need for informal governance in digitalized supply networks remains when facing supply network disruptions or building new business relationships.Originality/valueThis is the first study examining the role of informal governance mechanisms in digitalized supply networks. Theoretical and practical insights on the changing abilities and needs to use informal governance after the digital transformation are given.

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数字化转型中的非正式治理

目的本研究的目的是探讨非正式治理机制是否以及如何用于协调数字化供应网络的参与者。设计/方法/方法对数字化供应网络中的十家德国公司进行了多案例分析。数据是通过对具有多年采购或销售专业经验的受访者进行半结构化专家访谈收集的。发现这项研究表明，数字化供应网络中个人联系的减少降低了与非正式治理机制协调的能力。然而，在面临供应网络中断或建立新的业务关系时，数字化供应网络中仍然需要非正式治理。原创性/价值这是第一项研究非正式治理机制在数字化供应网络中的作用。对数字化转型后使用非正式治理的能力和需求的变化提供了理论和实践见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Operations & Production Management MANAGEMENT-

CiteScore

13.30

自引率

17.20%

发文量

期刊介绍： The mission of the International Journal of Operations & Production Management (IJOPM) is to publish cutting-edge, innovative research with the potential to significantly advance the field of Operations and Supply Chain Management, both in theory and practice. Drawing on experiences from manufacturing and service sectors, in both private and public contexts, the journal has earned widespread respect in this complex and increasingly vital area of business management. Methodologically, IJOPM encompasses a broad spectrum of empirically-based inquiry using suitable research frameworks, as long as they offer generic insights of substantial value to operations and supply chain management. While the journal does not categorically exclude specific empirical methodologies, it does not accept purely mathematical modeling pieces. Regardless of the chosen mode of inquiry or methods employed, the key criteria are appropriateness of methodology, clarity in the study's execution, and rigor in the application of methods. It's important to note that any contribution should explicitly contribute to theory. The journal actively encourages the use of mixed methods where appropriate and valuable for generating research insights.