Invoking embeddedness and cybernetic theories for evaluating the national open government data portal of India

Abstract

Purpose The purpose of this paper is to present an evaluation of the national Open Government Data (OGD) portal of India (www.data.gov.in) and underline the significance of maintaining the quality of the data sets published online. Design/methodology/approach The research approach bases itself on the adapted version of embeddedness theory and cybernetic model apart from the data sets–usability framework proposed in recent literature (Machova et al., 2018). Findings Findings from this study indicate that OGD initiative needs to be embedded in the social fabric of the country to ensure that the data sets are being reused by a myriad set of stakeholders for deriving social and economic value. Likewise, the linkages between the stakeholders (for instance, government, citizens, non-governmental bodies, private sector, etc.) should be fortified to enable the reuse of the data sets in an appropriate manner. Originality/value Maintenance of quality of the data sets holds paramount importance. Implicitly, efforts should be made on the part of all the stakeholders concerned that the data sets be qualitatively and quantitatively adequate. This paper concludes with limitations and further research pointers.