The mediational role of individual and organizational factors in the work engagement and occupational stress relationship

Abstract

This study investigated the mediating role of individual and organizational factors on the relationship between work engagement and occupational stress among males and females, junior, mid-level and senior staff members in the banking sector using a cross-sectional survey. Employing a quantitative study, data was gathered from 288 banking staff. Findings show a significant positive relationship between work engagement and age, educational level, one’s position in an organization and organization tenure, and a significant negative relationship between work engagement and gender and occupational stress. There were age, educational level and gender differences in work engagement. There were differences in the level of work engagement in relation to organizational tenure. One’s position, educational level and gender significantly predicted work engagement but age and organization tenure did not. However, educational level, age, one’s position and organizational tenure mediated the relationship between occupational stress and work engagement. These findings have implications for employee well-being and satisfaction and productivity in the organizational setting.