Challenges facing hospital human resources during the COVID-19 pandemic: a qualitative study in Iran

IF 1.2 Q4 HEALTH POLICY & SERVICES International Journal of Human Rights in Healthcare Pub Date : 2022-07-21 DOI:10.1108/ijhrh-03-2022-0016

Hehshmatollah Asadi, O. Barati, A. Garavand, Y. Joyani, Masoumeh Bagheri Kahkesh, Nasim Afsarimanesh, Mehrdad Seifi, A. Shokri

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Abstract

Purpose This study aims to identify health workforce challenges at Iranian hospitals during the COVID-19 pandemic. Design/methodology/approach This was a conventional content analysis study conducted in 2020. The population consisted of the managers (heads of hospitals, managers and matrons) and staff (nurses, physicians, etc.) of eligible hospitals. The participants were selected using purposive sampling, and data saturation was achieved after 28 interviews. The data were analyzed in MAXQDA10. Findings In total, 28 interviews were conducted with 10 women and 18 men. The challenges of hospital human resources were categorized into five main themes and 15 sub-themes. The main themes were the shortage of human resources, burnout, the need to acquire new knowledge and skills, the employees’ health and safety and the reward system. Originality/value Identification of challenges faced by human resources is the first step toward preventing human force shortage and psychological problems in the personnel. Implementing the recommendations of the present study would assist the proper management of hospitals’ human resources.

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COVID-19大流行期间医院人力资源面临的挑战:伊朗的定性研究

目的本研究旨在确定2019冠状病毒病大流行期间伊朗医院卫生人力面临的挑战。设计/方法/方法这是一项在2020年进行的传统内容分析研究。人口包括合格医院的管理人员(医院院长、管理人员和护士长)和工作人员(护士、医生等)。调查对象采用有目的抽样的方法，经过28次访谈，达到数据饱和。数据在MAXQDA10中进行分析。调查结果共对10名女性和18名男性进行了28次采访。医院人力资源面临的挑战分为5个主题和15个副主题。主要的主题是人力资源短缺、倦怠、需要获得新的知识和技能、员工的健康和安全以及奖励制度。独创性/价值识别人力资源面临的挑战是防止人力短缺和人员心理问题的第一步。实施本研究的建议将有助于妥善管理医院的人力资源。

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来源期刊

International Journal of Human Rights in Healthcare HEALTH POLICY & SERVICES-

CiteScore

2.90

自引率

7.10%

发文量

期刊介绍： nternational Journal of Human Rights in Healthcare (IJHRH) is an international, peer reviewed journal with a unique practical approach to promoting race equality, inclusion and human rights in health and social care. The journal publishes scholarly and double blind peer-reviewed papers of the highest standard, including case studies and book reviews. IJHRH aims include: -To explore what is currently known about discrimination and disadvantage with a particular focus on health and social care -Push the barriers of the human rights discourse by identifying new avenues for healthcare practice and policy internationally -Create bridges between policymakers, practitioners and researchers -Identify and understand the social determinants of health equity and practical interventions to overcome barriers at national and international levels. The journal welcomes papers which use varied approaches, including discussion of theory, comparative studies, systematic evaluation of interventions, analysis of qualitative data and study of health and social care institutions and the political process. Papers published in IJHRH: -Clearly demonstrate the implications of the research -Provide evidence-rich information -Provoke reflection and support critical analysis of both challenges and strengths -Share examples of best practice and ‘what works’, including user perspectives IJHRH is a hugely valuable source of information for researchers, academics, students, practitioners, managers, policy-makers, commissioning bodies, social workers, psychologists, nurses, voluntary sector workers, service users and carers internationally.