Deliberate stakeholder engagement: a framework of considerations for integrated asset management of water utilities

IF 1.6 3区环境科学与生态学 Q3 WATER RESOURCES Urban Water Journal Pub Date : 2023-06-28 DOI:10.1080/1573062X.2023.2229291

N. van Aalderen, S. Brouwer, S. Koop, D. Hegger, Heleen L. P. Mees

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Abstract

ABSTRACT The importance of stakeholder engagement in asset management is widely accepted and emphasised. Nonetheless, in asset management practice, stakeholder engagement is still often applied in an unsystematised and ad hoc manner. By proposing a framework of considerations for the deliberate design of stakeholder engagement, this study aims to contribute to the realisation of integrated asset management by offering a means to explicate the often implicit considerations regarding stakeholder engagement. By providing a conceptual exploration, as well as an analysis of three asset management cases in the Netherlands, this article provides building blocks for deliberate stakeholder engagement, guided by consideration of the mission, local context, and available time. Taking the daily reality of asset managers as a reference, this study develops a synthesis between literature on stakeholder engagement and asset management, hereby showing that both material and relational considerations should be made deliberately in all phases of an asset management project.

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审慎的利益相关者参与:水务公司综合资产管理的考虑框架

摘要利益相关者参与资产管理的重要性已被广泛接受和强调。尽管如此，在资产管理实践中，利益相关者的参与仍然经常以非系统和临时的方式应用。通过为利益相关者参与的审慎设计提出一个考虑因素框架，本研究旨在通过提供一种方法来解释利益相关者介入的隐含考虑因素，为实现综合资产管理做出贡献。通过对荷兰的三个资产管理案例进行概念探索和分析，本文在考虑任务、当地环境和可用时间的指导下，为利益相关者的深思熟虑提供了基础。本研究以资产管理者的日常现实为参考，综合了利益相关者参与和资产管理的文献，从而表明在资产管理项目的所有阶段都应该有意识地考虑物质和关系因素。

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来源期刊

Urban Water Journal WATER RESOURCES-

CiteScore

4.40

自引率

11.10%

发文量

101

审稿时长

3 months

期刊介绍： Urban Water Journal provides a forum for the research and professional communities dealing with water systems in the urban environment, directly contributing to the furtherance of sustainable development. Particular emphasis is placed on the analysis of interrelationships and interactions between the individual water systems, urban water bodies and the wider environment. The Journal encourages the adoption of an integrated approach, and system''s thinking to solve the numerous problems associated with sustainable urban water management. Urban Water Journal focuses on the water-related infrastructure in the city: namely potable water supply, treatment and distribution; wastewater collection, treatment and management, and environmental return; storm drainage and urban flood management. Specific topics of interest include: network design, optimisation, management, operation and rehabilitation; novel treatment processes for water and wastewater, resource recovery, treatment plant design and optimisation as well as treatment plants as part of the integrated urban water system; demand management and water efficiency, water recycling and source control; stormwater management, urban flood risk quantification and management; monitoring, utilisation and management of urban water bodies including groundwater; water-sensitive planning and design (including analysis of interactions of the urban water cycle with city planning and green infrastructure); resilience of the urban water system, long term scenarios to manage uncertainty, system stress testing; data needs, smart metering and sensors, advanced data analytics for knowledge discovery, quantification and management of uncertainty, smart technologies for urban water systems; decision-support and informatic tools;...