Evaluation of personnel readiness to implementing of electronic business technologies

O. Vilkhivska, Marina Vovk
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Abstract

The technology for evaluating the personnel readiness for the implementing of e-business technologies is developed, which includes the following steps: development of a list of competencies reflecting staff readiness for the introduction of e-business technologies; building a questionnaire to assess the level of development of staff competencies for each e-business technology; formation of a matrix of pairwise comparisons to determine the relative importance of competencies; personnel questioning; survey of experts; verification of the degree of consistency of expert opinions; definition of integral assessment of personnel readiness. The value of the developed technology is in determining the most important personnel competencies required to interact with the selected e-business technologies in business processes. The developed technology is tested at the enterprises of the machine-building industry of Ukraine. The selection of the most competent personnel for interaction with the e-business technologies in specific business processes is based on the developed technology. The competencies that are specific and necessary for the use of specific e-business technology are identified and evaluated. The technology has been tested at the machine-building enterprises of Ukraine. Assessment of personnel according to the requirements is implemented. The obtained results of the personnel competence before the introduction of e-business technologies in the business processes for enterprises are from 46.77% to 86.58%. Received results indicate a rather high level of competence of the personnel at the enterprises under study.
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评估人员对实施电子商务技术的准备情况
开发了评估人员实施电子商务技术准备情况的技术,其中包括以下步骤:制定一份能力清单,反映工作人员准备采用电子商务技术的情况;编制一份调查表,评估工作人员在每种电子商务技术方面的能力发展水平;形成成对比较矩阵,以确定能力的相对重要性;人员质询;专家调查;核实专家意见的一致性程度;人员准备状态综合评估的定义。所开发技术的价值在于确定在业务流程中与选定的电子商务技术进行交互所需的最重要的人员能力。所开发的技术在乌克兰机器制造业的企业中进行了测试。在特定业务流程中选择最有能力与电子商务技术进行交互的人员是基于开发的技术。确定并评估了使用特定电子商务技术所需的特定能力。该技术已在乌克兰的机器制造企业进行了测试。根据要求对人员进行评估。在将电子商务技术引入企业业务流程之前,所获得的人员能力结果为46.77%至86.58%。所获得的结果表明,所研究企业的人员能力水平相当高。
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来源期刊
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0.00%
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1
审稿时长
7 weeks
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