Workplace bullying as an organisational issue: Aligning climate and leadership

IF 5.6 2区心理学 Q1 PSYCHOLOGY, APPLIED Work and Stress Pub Date : 2022-04-03 DOI:10.1080/02678373.2021.1969479

G. Plimmer, Diep T. N. Nguyen, S. Teo, Michelle R. Tuckey

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引用次数: 10

Abstract

ABSTRACT Although workplace bullying has been long recognised as an organisational level phenomenon, few studies have explored how different organisational factors come together to influence bullying risk. In this study, we integrate theories on organisational psychosocial safety climate (PSC) and social information processing to understand how PSC is related to bullying exposure, mediated through leadership. We conceptualise and find support for how both organisational and supervisory factors align to shape the likelihood of bullying. Both constructive and laissez-faire leadership are incorporated into the model to explore the positive and negative pathways from PSC to bullying in a high-risk sample: 1,231 employees from 47 New Zealand public sector agencies who face high levels of emotional labour demands in their work. Findings from multilevel modelling corroborate the direct negative effect of PSC on bullying and confirm the predicted mediated pathways through both types of leadership to bullying, which is negatively associated with job satisfaction. Our findings shed light on how organisational factors at different levels combine to influence bullying, highlighting the potential (and need) for a multi-faceted approach to the prevention of bullying and mitigation of its negative effects.

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职场欺凌是一个组织问题：协调气候和领导力

摘要尽管职场欺凌长期以来一直被认为是一种组织层面的现象，但很少有研究探讨不同的组织因素如何共同影响欺凌风险。在这项研究中，我们整合了组织心理社会安全氛围（PSC）和社会信息处理的理论，以了解PSC如何与欺凌暴露相关，并通过领导进行调解。我们对组织和监督因素如何结合来塑造欺凌的可能性进行了概念化，并找到了支持。建设性领导和自由放任领导都被纳入了该模型，以在高风险样本中探索从PSC到欺凌的积极和消极途径：来自47个新西兰公共部门机构的1231名员工，他们在工作中面临着高度的情感劳动需求。多层次模型的研究结果证实了PSC对欺凌的直接负面影响，并证实了通过两种类型的领导对欺凌的预测中介途径，这与工作满意度呈负相关。我们的研究结果揭示了不同层面的组织因素如何结合起来影响欺凌，强调了采取多方面方法预防欺凌和减轻其负面影响的潜力（和必要性）。

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来源期刊

Work and Stress PSYCHOLOGY, APPLIED-

CiteScore

11.70

自引率

3.30%

发文量

期刊介绍： Work & Stress is an international, multidisciplinary quarterly presenting high-quality papers concerned with the psychological, social and organizational aspects of occupational health and well-being, and stress and safety management. It is published in association with the European Academy of Occupational Health Psychology. The journal publishes empirical reports, scholarly reviews and theoretical papers. It is directed at occupational health psychologists, work and organizational psychologists, those involved with organizational development, and all concerned with the interplay of work, health and organisations. Research published in Work & Stress relates psychologically salient features of the work environment to their psychological, behavioural and health consequences, focusing on the underlying psychological processes. The journal has become a natural home for research on the work-family interface, social relations at work (including topics such as bullying and conflict at work, leadership and organizational support), workplace interventions and reorganizations, and dimensions and outcomes of worker stress and well-being. Such dimensions and outcomes, both positive and negative, include stress, burnout, sickness absence, work motivation, work engagement and work performance. Of course, submissions addressing other topics in occupational health psychology are also welcomed.