{"title":"Development and Validation of the Business Process Automation Maturity Model: Results of the Delphi Study","authors":"Klaudia Martinek-Jaguszewska, W. Rogowski","doi":"10.1080/10580530.2022.2071506","DOIUrl":null,"url":null,"abstract":"ABSTRACT Realizing the full potential of automation requires not only the selection of technologies but also arranging the complex implementation environment. At the same time, managers lack verified tools facilitating automation evolution and fostering benefit realization. With the research purpose to outline key areas of successful business process automation management, a novel Business Process Automation Maturity Model (BPAMM) was designed and tested, using the Delphi Method. BPAMM supports practitioners in building the automation vision and strategy.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"40 1","pages":"169 - 185"},"PeriodicalIF":3.0000,"publicationDate":"2022-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Information Systems Management","FirstCategoryId":"94","ListUrlMain":"https://doi.org/10.1080/10580530.2022.2071506","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"COMPUTER SCIENCE, INFORMATION SYSTEMS","Score":null,"Total":0}
引用次数: 2
Abstract
ABSTRACT Realizing the full potential of automation requires not only the selection of technologies but also arranging the complex implementation environment. At the same time, managers lack verified tools facilitating automation evolution and fostering benefit realization. With the research purpose to outline key areas of successful business process automation management, a novel Business Process Automation Maturity Model (BPAMM) was designed and tested, using the Delphi Method. BPAMM supports practitioners in building the automation vision and strategy.
期刊介绍：
Information Systems Management (ISM) is the on-going exchange of academic research, best practices, and insights based on managerial experience. The journal’s goal is to advance the practice of information systems management through this exchange.
To meet this goal, ISM features themed papers examining a particular topic. In addition to themed papers, the journal regularly publishes on the following topics in IS management.
Achieving Strategic IT Alignment and Capabilities
IT Governance
CIO and IT Leadership Roles
IT Sourcing
Planning and Managing an Enterprise Infrastructure
IT Security
Selecting and Delivering Application Solutions
Portfolio Management
Managing Complex IT Projects
E-Business Technologies
Supporting Knowledge Work
The target readership includes both academics and practitioners. Hence, submissions integrating research and practice, and providing implications for both, are encouraged.
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