{"title":"Development of the Automated Tool to Perform Analysis and Visualization of User Reviews","authors":"Shuo-Yu Yang, W. Chou, Chen Xing","doi":"10.1504/ijart.2020.10031736","DOIUrl":null,"url":null,"abstract":"User reviews have gradually spread in the mobile application industry as a research method to help developers of mobile applications understand the requirements and impressions of users. However, identifying ways of interpreting mass user reviews is a critical challenge faced by developers. Adopting the thought of information visualisation, this research developed a website by an iterative process of data collecting, analysis and evaluations to analyse user reviews and to generate visual charts depicting analysis results. Following the visualised information provided in the website, mobile application developers will be able to analyse user reviews individually. This will enable them to plan further improvements on applications developed based on the graphical information that represents the real needs of users. Moreover, this graphical information-generating website is expected to improve overall rating of a software on a download platform, which would lead to the larger number of downloads and hence, greater benefits.","PeriodicalId":38696,"journal":{"name":"International Journal of Arts and Technology","volume":"12 1","pages":"218-237"},"PeriodicalIF":0.2000,"publicationDate":"2020-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Arts and Technology","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/ijart.2020.10031736","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"COMPUTER SCIENCE, INTERDISCIPLINARY APPLICATIONS","Score":null,"Total":0}
引用次数: 0
Abstract
User reviews have gradually spread in the mobile application industry as a research method to help developers of mobile applications understand the requirements and impressions of users. However, identifying ways of interpreting mass user reviews is a critical challenge faced by developers. Adopting the thought of information visualisation, this research developed a website by an iterative process of data collecting, analysis and evaluations to analyse user reviews and to generate visual charts depicting analysis results. Following the visualised information provided in the website, mobile application developers will be able to analyse user reviews individually. This will enable them to plan further improvements on applications developed based on the graphical information that represents the real needs of users. Moreover, this graphical information-generating website is expected to improve overall rating of a software on a download platform, which would lead to the larger number of downloads and hence, greater benefits.
期刊介绍：
IJART addresses arts and new technologies, highlighting computational art. With evolution of intelligent devices, sensors and ambient intelligent/ubiquitous systems, projects are exploring the design of intelligent artistic artefacts. Ambient intelligence supports the vision that technology becomes invisible, embedded in our natural surroundings, present whenever needed, attuned to all senses, adaptive to users/context and autonomously acting, bringing art to ordinary people, offering artists creative tools to extend the grammar of the traditional arts. Information environments will be the major drivers of culture.
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