{"title":"A BALANCED PERFORMANCE MEASUREMENT SYSTEM FOR AUTOMOTIVE SPARE PARTS SUPPLY CHAIN","authors":"Zineb Achetoui, C. Mabrouki, A. Mousrij","doi":"10.20858/sjsutst.2022.116.2","DOIUrl":null,"url":null,"abstract":"This paper aims to provide a performance measurement system for the automotive spare parts supply chain. We focus on an independent distributor belonging to an independent channel. The framework encompasses different performance aspects for a high supply chain visibility, as well as the required categories, subcategories and key performance indicators for the automotive spare parts supply chain performance measurement. The framework is the first contribution that advances the performance measurement in the automotive aftermarket and allows assessing the performance of the automotive spare parts supply chain as a whole.","PeriodicalId":43740,"journal":{"name":"Scientific Journal of Silesian University of Technology-Series Transport","volume":" ","pages":""},"PeriodicalIF":0.4000,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Scientific Journal of Silesian University of Technology-Series Transport","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.20858/sjsutst.2022.116.2","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"TRANSPORTATION SCIENCE & TECHNOLOGY","Score":null,"Total":0}
引用次数: 0
Abstract
This paper aims to provide a performance measurement system for the automotive spare parts supply chain. We focus on an independent distributor belonging to an independent channel. The framework encompasses different performance aspects for a high supply chain visibility, as well as the required categories, subcategories and key performance indicators for the automotive spare parts supply chain performance measurement. The framework is the first contribution that advances the performance measurement in the automotive aftermarket and allows assessing the performance of the automotive spare parts supply chain as a whole.
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