{"title":"Theorizing COVID-19 information retrieving from a culture-centered lens: Communication infrastructures for challenging disinformation","authors":"Phoebe Elers, M. Dutta","doi":"10.1080/03637751.2022.2164321","DOIUrl":null,"url":null,"abstract":"ABSTRACT Underpinned by the notion that communication equality is crucial in developing communication infrastructures for health and well-being, this study explores experiences of COVID-19 information retrieving in a low-income suburban area in Aotearoa from a culture-centered lens. Drawing from in-depth interviews with ethnic minority residents, we reveal two polarizing experiences: at one end, residents were confident in the government’s representation of COVID-19 but also fearful and anxious, while at the other end, residents were skeptical of formal institutions and expressed alternative views about COVID-19. The findings illuminate how community distrust is intertwined with communication inequality, which can further entrench and magnify health inequality, informing key recommendations for culturally centering pandemic communications and creating infrastructures to challenge disinformation.","PeriodicalId":48176,"journal":{"name":"Communication Monographs","volume":null,"pages":null},"PeriodicalIF":3.1000,"publicationDate":"2023-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Communication Monographs","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1080/03637751.2022.2164321","RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 0
Abstract
ABSTRACT Underpinned by the notion that communication equality is crucial in developing communication infrastructures for health and well-being, this study explores experiences of COVID-19 information retrieving in a low-income suburban area in Aotearoa from a culture-centered lens. Drawing from in-depth interviews with ethnic minority residents, we reveal two polarizing experiences: at one end, residents were confident in the government’s representation of COVID-19 but also fearful and anxious, while at the other end, residents were skeptical of formal institutions and expressed alternative views about COVID-19. The findings illuminate how community distrust is intertwined with communication inequality, which can further entrench and magnify health inequality, informing key recommendations for culturally centering pandemic communications and creating infrastructures to challenge disinformation.
期刊介绍：
Communication Monographs, published in March, June, September & December, reports original, theoretically grounded research dealing with human symbolic exchange across the broad spectrum of interpersonal, group, organizational, cultural and mediated contexts in which such activities occur. The scholarship reflects diverse modes of inquiry and methodologies that bear on the ways in which communication is shaped and functions in human interaction. The journal endeavours to publish the highest quality communication social science manuscripts that are grounded theoretically. The manuscripts aim to expand, qualify or integrate existing theory or additionally advance new theory. The journal is not restricted to particular theoretical or methodological perspectives.
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