{"title":"Tracking student assistants' work at Dahlgren Memorial Library: The tools you'll need","authors":"M. Hupe, Linda Van Keuren","doi":"10.1080/15367967.2020.1801446","DOIUrl":null,"url":null,"abstract":"Abstract Monitoring student assistants' tasks effectively is a significant part of management. The BACC Squad at Dahlgren Memorial Library are student assistants who help maintain the printers, copiers and computers within the library. Since technology is a large part of their job, it is important that they use innovative tools for performing their tasks. Dahlgren Memorial Library utilizes several tools for tracking work: Zapier, iPad, SurveyMonkey and GroupMe. The implementation, utilization, benefits and issues encountered will be discussed.","PeriodicalId":35284,"journal":{"name":"Journal of Access Services","volume":"17 1","pages":"165 - 175"},"PeriodicalIF":0.0000,"publicationDate":"2020-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15367967.2020.1801446","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Access Services","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/15367967.2020.1801446","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Social Sciences","Score":null,"Total":0}
引用次数: 0
Abstract
Abstract Monitoring student assistants' tasks effectively is a significant part of management. The BACC Squad at Dahlgren Memorial Library are student assistants who help maintain the printers, copiers and computers within the library. Since technology is a large part of their job, it is important that they use innovative tools for performing their tasks. Dahlgren Memorial Library utilizes several tools for tracking work: Zapier, iPad, SurveyMonkey and GroupMe. The implementation, utilization, benefits and issues encountered will be discussed.
期刊介绍：
The Journal of Access Services welcomes the submission of research, theory, and practice papers relevant to the access services in libraries and archives of all types. Access Services is the broad field and collective term of all the services that provide, facilitate, and manage the access of the clientele to the information resources acquired or made available by the libraries or archives with the aim of allowing for easy and convenient retrieval of needed information, utilization of information resources to the fullest extent, and greatest availability of resources to each of the clientele.
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