Impact of knowledge sharing at work place on individual work performance of nurses in Pakistan

Abstract

Purpose The purpose of this study is to determine the impact of knowledge sharing (KS) at work place on the individual work performance (IWP) of nurses. Design/methodology/approach A cross-sectional quantitative approach based on a survey questionnaire was used to collect data from currently working 256 nurses in 6 general public sector hospitals of Lahore, Pakistan. Equal sized convenient sampling technique was used to select the sample from the intended population. Multiple regression was applied to test the research hypotheses. Findings The results indicated that the elements of IWP (task and contextual performance) were positively correlated with and influenced by two facets of KS (KS propensity and KS behavior). A cohesive sharing culture among nurses must be established at their respective work places to foster the delivery of quality care services and to improve their performance. Practical implications The study findings suggest that health-care institutes must consider the importance of KS to boost up the sharing culture among all levels (s) of employees by establishing an interconnected learning environment for improved work performance. Originality/value KS plays a vital role in the learning and development of employees by enhancing their work performance. The extant literature showed that there was a dearth of studies that determined the impact of KS at work place on the IWP of nurses. As KS has unique and challenging factors in Pakistan, therefore, the investigation of its impact on nurses’ work performance would be worthy.