Patient journey mapping: Integrating digital technologies into the journey

IF 2.5 4区 教育学 Q1 EDUCATION & EDUCATIONAL RESEARCH Knowledge Management & E-Learning-An International Journal Pub Date : 2020-12-26 DOI:10.34105/j.kmel.2020.12.029
E. Borycki, A. Kushniruk, Evangeline Wagner, Ryan Kletke
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引用次数: 5

Abstract

Patient journey mapping represents a new way of reasoning about continuity of care, reducing wait times and improving patient safety. Patient journey mapping allows users such as health professionals, patients and policy makers to identify technologies that can be used to support patient care. Patient journey maps allow one to visualize a patient’s journey and at the same time understand, where gaps in patient care exist. In this paper we discuss a novel approach to patient journey mapping for supporting reasoning and decision making about how technological tools could be integrated into a patient’s health journey. The approach allows for reasoning surrounding technologies in the patent’s digital ecosystem.
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病人旅程地图:将数字技术整合到旅程中
病人旅程地图代表了一种新的方式来推理护理的连续性,减少等待时间和提高病人的安全。患者旅程地图使卫生专业人员、患者和决策者等用户能够确定可用于支持患者护理的技术。病人旅程地图允许人们可视化病人的旅程,同时了解病人护理存在的差距。在本文中,我们讨论了一种新的方法,以支持推理和决策,关于如何将技术工具集成到患者的健康旅程。该方法允许围绕专利数字生态系统中的技术进行推理。
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来源期刊
CiteScore
4.70
自引率
33.30%
发文量
19
审稿时长
25 weeks
期刊最新文献
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