Visual Performance Management as a Cascade-participatory Information Exchange System, In-depth Manufacturing Study

Abstract

This study is aimed at investigating the functionality of Visual Performance Management (VPM), along with determining the necessary features such a method should demonstrate to be an effective and meaningful tool for the development of Lean Management in an organisation. Based on the analysis of a case study in a large manufacturing organisation, a crosscutting assessment of such a system was made, a literature review proves the lack of such a comprehensive study. Six critical features of VPM were identified, they are very practical and giving many interesting insights into studied Lean method. The view emerged from empirical investigated shows VPM as of the wider functionality then only visual information exchange methodology. The VPM serves as cascade information exchange system and has substantial potential to support employee’s participation. The study learns much from strengths of studied system alike its dysfunctionalities.