Effect of communication on employee performance in the middle of pandemic covid-19

Abstract

Communication is something that can never be separated from a person's life. Communicating well will help achieve goals. The communication that will be discussed here is the importance of good communication in the office environment, as well as how it affects employees. Sometimes people don't pay much attention to communication, but actually without good communication, work in the office will be hampered. The flow of communication in the office has vertical and horizontal flows. Vertical flow is the flow of communication carried out from superiors to subordinates or vice versa, while horizontal flow is the flow of communication carried out with colleagues or equivalent. What includes communication in the vertical flow is orders, tasks, suggestions, opinions, and complaints, while what includes horizontal communication is sharing feelings, and solidarity of cooperation.This study aims to determine and see the effect of good communication on improving employee performance, especially in the office. This research uses library research method. The office is a place for data processing activities so that it becomes more useful information, while performance is the result of work or how the work process takes place. From the data that has been collected, it explains that communication has a very meaningful relationship for employees. Because if the information is conveyed properly, the employees will carry out their duties well too. © 2021 Karadeniz Technical University. All rights reserved.