Retaliating against abusive supervision with aggression and violence: The moderating role of organizational intolerance of aggression

IF 5.6 2区 心理学 Q1 PSYCHOLOGY, APPLIED Work and Stress Pub Date : 2021-08-23 DOI:10.1080/02678373.2021.1969478
Zhanna Lyubykh, Kathryne E. Dupré, J. Barling, Nick Turner
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引用次数: 4

Abstract

ABSTRACT In this study, we examine the relationship between abusive supervision and employee retaliatory behaviours. We conceptualise retaliation as both in-kind retaliation (i.e. supervisor-directed aggression) and intensified retaliation (i.e. supervisor-directed violence) to abusive supervision. We explore whether organisational intolerance of aggression prevents these retaliatory responses. In a three-wave time-lagged study, we collected data from 233 employees. Our findings indicate that employees retaliate against abusive supervision by engaging in supervisor-directed aggression and supervisor-directed violence. We also find support for the moderating role of organisational intolerance of aggression: organisational intolerance moderated the relationship between abusive supervision and both types of retaliatory behaviours. We discuss the implications for how perceptions of organisational intolerance of aggression may work, and the importance of timing in preventing both abusive supervision and employee retaliation.
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用侵略和暴力报复滥用监督:组织对侵略的不容忍的调节作用
摘要在本研究中,我们考察了滥用监督与员工报复行为之间的关系。我们将报复概念化为对滥用监督的实物报复(即主管指导的攻击)和强化报复(即监督指导的暴力)。我们探讨了组织对侵略的不容忍是否能阻止这些报复性反应。在一项三波时间滞后研究中,我们收集了233名员工的数据。我们的研究结果表明,员工通过参与主管指导的攻击和主管指导的暴力来报复滥用监督。我们还发现了对组织不容忍侵略的调节作用的支持:组织不容忍调节了滥用监督和两种报复行为之间的关系。我们讨论了组织对侵略的不容忍认知如何发挥作用的影响,以及时间在防止滥用监督和员工报复方面的重要性。
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来源期刊
Work and Stress
Work and Stress PSYCHOLOGY, APPLIED-
CiteScore
11.70
自引率
3.30%
发文量
21
期刊介绍: Work & Stress is an international, multidisciplinary quarterly presenting high-quality papers concerned with the psychological, social and organizational aspects of occupational health and well-being, and stress and safety management. It is published in association with the European Academy of Occupational Health Psychology. The journal publishes empirical reports, scholarly reviews and theoretical papers. It is directed at occupational health psychologists, work and organizational psychologists, those involved with organizational development, and all concerned with the interplay of work, health and organisations. Research published in Work & Stress relates psychologically salient features of the work environment to their psychological, behavioural and health consequences, focusing on the underlying psychological processes. The journal has become a natural home for research on the work-family interface, social relations at work (including topics such as bullying and conflict at work, leadership and organizational support), workplace interventions and reorganizations, and dimensions and outcomes of worker stress and well-being. Such dimensions and outcomes, both positive and negative, include stress, burnout, sickness absence, work motivation, work engagement and work performance. Of course, submissions addressing other topics in occupational health psychology are also welcomed.
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