Learning resource integration by engaging in value cocreation practices: a study of music actors

IF 3.9 3区 管理学 Q2 BUSINESS Journal of Service Theory and Practice Pub Date : 2022-08-23 DOI:10.1108/jstp-09-2021-0193
J. Karlsson, Per Skålén
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Abstract

PurposeThis paper explores how actors engage in the situated learning of resource integration (RI) within value cocreation practices (VCPs). VCPs are collectively shared and organized routine activities that actors perform to cocreate value.Design/methodology/approachThis paper draws on a qualitative study of how successful music actors engage in VCPs and learn RI. Interviews and observations were used to collect data that were analyzed by drawing on the Gioia methodology.FindingsThe findings illuminate the types of VCPs actors engage in to learn RI, the ways in which actors learn RI by engaging in VCPs, and how social contexts condition actors' learning of RI.Research limitations/implicationsThis paper offers a framework for understanding actors' situated learning of RI by engaging in VCPs. It illuminates the VCPs that actors engage in to learn RI, how actors advance from peripheral to core participation through their learning, the ways in which actors learn RI by engaging in VCPs, and how social contexts condition actors' situated learning of RI. Implications for the scarce prior research on how actors learn RI are presented.Practical implicationsTo contribute to innovative solutions and sustainable growth, managers and policymakers need to offer actors opportunities to learn and make space for actors with competencies that may be important and needed in future VCPs.Originality/valueIn focusing on how actors learn RI by engaging in VCPs, this study draws on theories of communities of practices and situated learning, as well as practice theoretical service research.
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参与价值共同创造的学习资源整合:以音乐演员为研究对象
目的探讨行动者如何在价值创造实践中参与资源整合的情境学习。VCP是参与者为共同创造价值而进行的集体共享和组织的日常活动。设计/方法论/方法本文对成功的音乐演员如何参与VCP和学习RI进行了定性研究。访谈和观察被用来收集数据,这些数据通过借鉴Gioia方法进行分析。研究结果阐明了参与者参与学习RI的VCP类型,参与者通过参与VCP学习RI的方式,以及社会环境如何影响参与者学习RI。研究局限性/含义本文为理解参与者通过参与VC P的情境学习RI提供了一个框架。它阐明了行动者为学习RI而参与的VCP,行动者如何通过学习从外围参与发展到核心参与,行动者通过参与VCP学习RI的方式,以及社会环境如何影响行动者对RI的情境学习。对先前很少有关于行动者如何学习RI的研究提出了启示。实践意义为了促进创新解决方案和可持续增长,管理者和决策者需要为参与者提供学习的机会,并为具有未来VCP中可能重要和需要的能力的参与者腾出空间。独创性/价值在关注参与者如何通过参与VCP来学习RI时,本研究借鉴了实践社区和情境学习的理论,以及实践理论服务研究。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
8.00
自引率
15.20%
发文量
29
期刊介绍: Formerly known as Managing Service Quality – Impact Factor: 1.286 (2015) – the Journal of Service Theory and Practice (JSTP) aims to publish research in the field of service management that not only makes a theoretical contribution to the service literature, but also scrutinizes and helps improve industry practices by offering specific recommendations and action plans to practitioners. Recognizing the importance of the service sector across the globe, the journal encourages submissions from and/or studying issues from around the world. JSTP gives prominence to research based on real world data, be it quantitative or qualitative. The journal also encourages the submission of strong conceptual and theoretical papers that make a substantive contribution to the scholarly literature in service management. JSTP publishes double-blind peer reviewed papers and encourages submissions from both academics and practitioners. The changing social structures and values, as well as new developments in economic, political, and technological fields are creating sea-changes in the philosophy, strategic aims, operational practices, and structures of many organizations. These changes are particularly relevant to the service sector, as public demand for high standards increases, and organizations fight for both market share and public credibility. The journal specifically addresses solutions to these challenges from a global, multi-cultural, and multi-disciplinary perspective.
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