A Smart Chatbot for Interactive Management in Beta Thalassemia Patients

IF 3.1 Q2 HEALTH CARE SCIENCES & SERVICES International Journal of Telemedicine and Applications Pub Date : 2022-05-11 DOI:10.1155/2022/9734518
Alma Mohammed Alturaiki, H. Banjar, A. Barefah, Salwa A. Alnajjar, S. Hindawi
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引用次数: 2

Abstract

Background β-thalassemia is an inherited blood disorder that affects the production of hemoglobin molecules owing to the reduction or absence of beta chains. Transfusion therapy has had a key role in extending the lifespan of β-thalassemia patients. This life-saving therapy is linked to numerous assessments and complications that now comprise most thalassemia management considerations. Consequently, many patients do not receive adequate information about the required assessments, as indicated by evidence-based medical guidelines. Patients with β-thalassemia may benefit from chatbots that follow up on their condition and that provide the required assessment information. Self-management will hopefully have a positive impact on health outcomes. Objectives This study aims to develop a chatbot that can assist in the management of β-thalassemia by providing the assessment information required to monitor patients' statuses. Methods The chatbot operated as a messaging system. A question/answer system was created based on knowledge pertaining to β-thalassemia assembled from experts, medical guidelines, and articles. Recommendations regarding the patient's follow-up assessment are made based on the answers. Results A prototype was implemented to demonstrate how the chatbots could dynamically and flexibly provide the assessment information required to follow up on and monitor patients. A small sample of adults with β-thalassemia used the chatbot to examine the system's usability and perceived utility. A system usability scale and utility scale were implemented to complete a post-test survey. The chatbots were considered by 34 patients, of whom the majority (72%) found them easy to use, while more than 90% of patients considered their use beneficial. Most of the participants agreed that the chatbots could improve their knowledge about their β-thalassemia assessments. Conclusion Our findings suggest that chatbots can be beneficial to the development of recommended tests and management related to the assessment of β-thalassemia.
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用于β地中海贫血患者交互管理的智能聊天机器人
背景β-地中海贫血是一种遗传性血液病,由于β链的减少或缺失而影响血红蛋白分子的产生。输血治疗在延长β地中海贫血患者的寿命方面发挥了关键作用。这种挽救生命的疗法与许多评估和并发症有关,这些评估和并发症现在是地中海贫血管理的主要考虑因素。因此,正如循证医学指南所表明的那样,许多患者没有得到关于所需评估的充分信息。β-地中海贫血患者可能会从聊天机器人中受益,聊天机器人可以跟踪他们的病情并提供所需的评估信息。自我管理有望对健康结果产生积极影响。目的本研究旨在开发一种聊天机器人,通过提供监测患者状态所需的评估信息,帮助管理β-地中海贫血。方法聊天机器人作为一个消息系统运行。根据专家、医学指南和文章收集的有关β-地中海贫血的知识,创建了一个问答系统。根据这些答案提出有关患者后续评估的建议。结果实现了一个原型,以演示聊天机器人如何动态、灵活地提供跟踪和监测患者所需的评估信息。一小部分患有β地中海贫血的成年人使用聊天机器人来检查该系统的可用性和感知效用。系统可用性量表和效用量表用于完成测试后调查。34名患者考虑了聊天机器人,其中大多数(72%)认为它们很容易使用,而超过90%的患者认为它们的使用是有益的。大多数参与者一致认为,聊天机器人可以提高他们对β-地中海贫血评估的了解。结论我们的研究结果表明,聊天机器人有利于制定与β-地中海贫血评估相关的推荐测试和管理。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
6.90
自引率
2.30%
发文量
19
审稿时长
12 weeks
期刊介绍: The overall aim of the International Journal of Telemedicine and Applications is to bring together science and applications of medical practice and medical care at a distance as well as their supporting technologies such as, computing, communications, and networking technologies with emphasis on telemedicine techniques and telemedicine applications. It is directed at practicing engineers, academic researchers, as well as doctors, nurses, etc. Telemedicine is an information technology that enables doctors to perform medical consultations, diagnoses, and treatments, as well as medical education, away from patients. For example, doctors can remotely examine patients via remote viewing monitors and sound devices, and/or sampling physiological data using telecommunication. Telemedicine technology is applied to areas of emergency healthcare, videoconsulting, telecardiology, telepathology, teledermatology, teleophthalmology, teleoncology, telepsychiatry, teledentistry, etc. International Journal of Telemedicine and Applications will highlight the continued growth and new challenges in telemedicine, applications, and their supporting technologies, for both application development and basic research. Papers should emphasize original results or case studies relating to the theory and/or applications of telemedicine. Tutorial papers, especially those emphasizing multidisciplinary views of telemedicine, are also welcome. International Journal of Telemedicine and Applications employs a paperless, electronic submission and evaluation system to promote a rapid turnaround in the peer-review process.
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