{"title":"Does operations capability enhance or impede the relationship between information technology capability and firm performance?","authors":"Yufan Wang, Michael Song, Haili Zhang","doi":"10.1016/j.jengtecman.2023.101736","DOIUrl":null,"url":null,"abstract":"<div><p>The information technology (IT) literature suggests that IT capability enhances firm performance. Yet recent studies have challenged this positive relationship. Based on the capability hierarchy theory, we propose a theoretical model to study how operations capability moderates the effects of IT capability on firm performance. We test the research hypotheses using data collected from 278 U.S. and 326 Chinese firms. We find some interesting, but counterintuitive, results: (1) at low levels of operations capability, IT capability decreases firm performance; (2) at medium levels of operations capability, IT capability–firm performance relationship becomes insignificant; (3) at high levels of operations capability, IT capability increases firm performance. We discuss theoretical contributions and implications for practices.</p></div>","PeriodicalId":50209,"journal":{"name":"Journal of Engineering and Technology Management","volume":null,"pages":null},"PeriodicalIF":3.7000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Engineering and Technology Management","FirstCategoryId":"91","ListUrlMain":"https://www.sciencedirect.com/science/article/pii/S0923474823000061","RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q2","JCRName":"BUSINESS","Score":null,"Total":0}
引用次数: 0
Abstract
The information technology (IT) literature suggests that IT capability enhances firm performance. Yet recent studies have challenged this positive relationship. Based on the capability hierarchy theory, we propose a theoretical model to study how operations capability moderates the effects of IT capability on firm performance. We test the research hypotheses using data collected from 278 U.S. and 326 Chinese firms. We find some interesting, but counterintuitive, results: (1) at low levels of operations capability, IT capability decreases firm performance; (2) at medium levels of operations capability, IT capability–firm performance relationship becomes insignificant; (3) at high levels of operations capability, IT capability increases firm performance. We discuss theoretical contributions and implications for practices.
期刊介绍：
The Journal of Engineering and Technology Management (JET-M) is an international scholarly refereed research journal which aims to promote the theory and practice of technology, innovation, and engineering management.
The journal links engineering, science, and management disciplines. It addresses the issues involved in the planning, development, and implementation of technological capabilities to shape and accomplish the strategic and operational objectives of an organization. It covers not only R&D management, but also the entire spectrum of managerial concerns in technology-based organizations. This includes issues relating to new product development, human resource management, innovation process management, project management, technological fusion, marketing, technological forecasting and strategic planning.
The journal provides an interface between technology and other corporate functions, such as R&D, marketing, manufacturing and administration. Its ultimate goal is to make a profound contribution to theory development, research and practice by serving as a leading forum for the publication of scholarly research on all aspects of technology, innovation, and engineering management.
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