‘You’re walking on eggshells’: exploring subjective experiences of workplace tracking

IF 1.2 4区管理学 Q4 MANAGEMENT Culture and Organization Pub Date : 2023-04-11 DOI:10.1080/14759551.2023.2198717

Paul Bowell, G. Smith, E. Pechenkina, Paul Scifleet

引用次数: 0

Abstract

ABSTRACT Technology-driven workplace tracking is becoming increasingly widespread and normalized. However, experiences of the tracking practices and their impact on individual employees and employers are not fully understood. Eleven qualitative interviews investigated employees’ and employers’ subjective and affective perceptions and experiences of workplace tracking, finding that employees were ambivalent about being tracked, their divergent feelings affecting their actions and experiences, while employers emphasized the benefits, concerns and rationales of the practice. This research highlights the affective side of the tracking practice by revealing how employee and employer experiences and perceptions of workplace tracking are embodied in divergent ways, with meanings ascribed to technologies culturally situated, mediated by context, positionality and use. Recommendations are proposed for further research as well as a collective policy framework governing workplace tracking to address current tensions within a fairer organizational culture.

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“你如履薄冰”:探索职场跟踪的主观体验

摘要技术驱动的工作场所跟踪正变得越来越普遍和规范。然而，跟踪实践的经验及其对员工和雇主个人的影响并没有得到充分的了解。11次定性访谈调查了员工和雇主对工作场所跟踪的主观和情感感知和体验，发现员工对被跟踪感到矛盾，他们的不同感受影响了他们的行动和体验，而雇主则强调这种做法的好处、担忧和理由。这项研究通过揭示员工和雇主对工作场所跟踪的体验和看法是如何以不同的方式体现的，强调了跟踪实践的情感方面，其意义归属于文化背景下的技术，由背景、位置和使用来调节。提出了进一步研究的建议，以及管理工作场所跟踪的集体政策框架，以在更公平的组织文化中解决当前的紧张局势。

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来源期刊

Culture and Organization MANAGEMENT-

CiteScore

3.20

自引率

12.50%

发文量

期刊介绍： Culture and Organization was founded in 1995 as Studies in Cultures, Organizations and Societies . It represents the intersection of academic disciplines that have developed distinct qualitative, empirical and theoretical vocabularies to research organization, culture and related social phenomena. Culture and Organization features refereed articles that offer innovative insights and provoke discussion. It particularly offers papers which employ ethnographic, critical and interpretive approaches, as practised in such disciplines as organizational, communication, media and cultural studies, which go beyond description and use data to advance theoretical reflection. The Journal also presents papers which advance our conceptual understanding of organizational phenomena. Culture and Organization features refereed articles that offer innovative insights and provoke discussion. It particularly offers papers which employ ethnographic, critical and interpretive approaches, as practised in such disciplines as communication, media and cultural studies, which go beyond description and use data to advance theoretical reflection. The journal also presents papers which advance our conceptual understand-ing of organizational phenomena.