Mindfulness: Helps Curb Impulsive Buying Through Improving Self Control

Harsh Maheshwari
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Abstract

“People spend 46.9% of their waking hours thinking about something else other than what they are doing and this mind-wandering typically makes them unhappy” (Killingsworth & Gilbert, 2010). An antidote to this mind-wandering is “Mindfulness”; derived from ancient Buddhist tradition it refers to an open and non-judgmental form of awareness that is centered on present moment experiences considering both internal and external environment (Kabat-Zinn, 2003). Existing research suggests mindfulness increases self-regulation of attention and self-control (Razza et al., 2015; Panek, Bayer, Cin, & Campbell, 2015). Past research has also suggested mindfulness as a long-term solution to obesity and over-eating (Herpel et al., 2015; Bahl, Milne, Ross, & Chan, 2013). This research suggests mindfulness as a way of improving self-control among consumers and contributes to making a more discerning customer. In my research, I suggest mindfulness as a way to improve self-control and reduce the susceptibility of a consumer to advertising effects, promotion price effects, and impulse buying behavior. We also suggest mindfulness as an intervention to reduce the over-spending problem in consumers. Elaboration likelihood model of persuasion (ELM) forms the theoretical basis of our research. ELM suggests two ways of information processing, central route, and peripheral route. In central route processing, customer evaluates communication by the logic of the argument presented. In peripheral processing, customer relies on peripherals like the attractiveness of source of information and other such peripherals to process information (Petty & Cacioppo, 1984). The mindful customer is more likely to use central route than the peripheral route of information processing (Schramm & Hu, 2014; Dong & Brunel, 2006; Panek et al., 2015). Due to the difference in information processing, the mindful customer may not be influenced by peripheral cues of marketing like advertising and price promotions. We examine the differential effects of mindfulness vs. non-mindful consumers’ response to marketing messages, through a series of experiments. This research also suggests mindfulness as a way to protect consumers against marketing enticements and improve their self-control against the harmful behavior of impulsive buying and overspending. The research also has implications for improving general happiness in the consumer. Since past research suggests, mind wandering leads to unhappiness in people (Mathew et al., 2010).
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正念:通过提高自我控制来抑制冲动消费
“人们醒着的时候有46.9%的时间在思考自己正在做的事情之外的其他事情,这种走神通常会让他们不开心”(Killingsworth&Gilbert,2010)。这种走神的解药是“正念”;它源于古代佛教传统,是指一种开放的、非评判性的意识形式,以当下的体验为中心,同时考虑内部和外部环境(Kabat Zinn,2003)。现有研究表明,正念可以增强注意力的自我调节和自我控制(Razza等人,2015;Panek、Bayer、Cin和Campbell,2015)。过去的研究也表明,正念是解决肥胖和过度饮食的长期方法(Herpel等人,2015;Bahl、Milne、Ross和Chan,2013年)。这项研究表明,正念是提高消费者自我控制能力的一种方式,有助于培养更挑剔的顾客。在我的研究中,我建议将正念作为一种提高自制力的方式,降低消费者对广告效应、促销价格效应和冲动购买行为的易感性。我们还建议将正念作为一种干预措施,以减少消费者的过度消费问题。精化说服可能性模型(ELM)是我们研究的理论基础。ELM提出了两种信息处理方式,即中心路由和外围路由。在中央路线处理中,客户通过所提出的论点的逻辑来评估通信。在外围设备处理中,客户依赖外围设备,如信息源的吸引力和其他此类外围设备来处理信息(Petty&Cacioppo,1984)。细心的客户更有可能使用中心路线而不是外围路线进行信息处理(Schramm&Hu,2014;董和布鲁内尔,2006;Panek等人,2015)。由于信息处理的差异,细心的客户可能不会受到广告和价格促销等营销外围线索的影响。我们通过一系列实验研究了正念与非正念消费者对营销信息的反应的差异效应。这项研究还表明,正念是保护消费者免受营销诱惑的一种方式,并提高他们对冲动购买和超支等有害行为的自制力。这项研究对提高消费者的总体幸福感也有启示。过去的研究表明,走神会导致人的不快乐(Mathew et al.,2010)。
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