Organisational learning during the coronavirus pandemic: A case study on models for extended learning and complexity management

Abstract

This study examines learning in an exceptional situation. The study was carried out during the 2020 COVID-19 pandemic, when the organisations’ operations changed suddenly as the crisis broke out. The aim of the study is to structure activities during the crisis and the learning related to the adaptation of organisations. The study compares organisational learning in two different types of organisations, one in the health care sector and the other in the social construction and property sector.