Influencia de la inteligencia emocional sobre la satisfacción laboral: Revisión de Estudios

Andrea Camila de la Cruz Portilla
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引用次数: 2

Abstract

Emotional intelligence is a concept that has become especially important in organizations, by exerting influence on job satisfaction. The objective of this review of studies was to determine whether emotional intelligence influences job satisfaction. The databases used were: Google Scholar, SciELO, Redalyc, Dialnet, Google Books, physical books, selecting a total of 50 references. Daniel Goleman’s theory was revived to describe the components of emotional intelligence, and the theory of Jose Melia and Jose Peiro to identify the dimensions of job satisfaction. It is concluded that emotional intelligence contributes to perceiving and maintaining a positive attitude towards work and therefore possessing good job satisfaction.
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情绪智力对工作满意度的影响:研究综述
情商是一个在组织中变得特别重要的概念,它对工作满意度产生了影响。这篇研究综述的目的是确定情商是否会影响工作满意度。使用的数据库有:谷歌学者、SciELO、Redalyc、Dialnet、谷歌图书、实体书,共选择50篇参考文献。丹尼尔·戈尔曼(Daniel Goleman)的理论被重新用于描述情商的组成部分,何塞·梅利亚(Jose Melia)和何塞·佩罗(Jose Peiro)的学说用于确定工作满意度的维度。研究表明,情商有助于感知和保持积极的工作态度,从而获得良好的工作满意度。
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审稿时长
24 weeks
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