Percepções sobre gestão do desempenho no setor público

IF 0.4 Q4 PUBLIC ADMINISTRATION Revista do Servico Publico Pub Date : 2022-07-18 DOI:10.21874/rsp.v73.ia.6864
R. Vilhena, H. Martins
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引用次数: 2

Abstract

public administration, however, there are vagueness about its applicability. Thus, a survey was conducted to identify how public management professionals perceive concepts of “performance,” “performance management,” “performance evaluation,” and, map management practices. Six points were identified, namely, 1) the perception of managers is multidimensional and multidetermined; 2) performance management requires clarity of rules and leadership; 3) strategy, Information Technology and people management are the bases of the model; 4) between the individual and the group the focus should be on the latter; 5) mitigating problems between the individual and institutional perspectives requires strategic direction; and, 6) the challenges to assess performance are the low quality of leadership, non-meritocratic culture, gaming and bureaucratization. These results combined with good practices collaborate to a performance management model with public value.
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对公共部门绩效管理的看法
然而,公共行政对其适用性存在模糊性。因此,进行了一项调查,以确定公共管理专业人员如何看待“绩效”、“绩效管理”、“业绩评估”等概念,并绘制管理实践图。确定了六点,即:1)管理者的认知是多层面的、多因素的;2) 绩效管理需要明确的规则和领导力;3) 战略、信息技术和人员管理是该模型的基础;4) 在个人和群体之间,重点应该放在后者;5) 缓解个人和机构视角之间的问题需要战略方向;以及,6)评估绩效的挑战是领导素质低、非精英文化、游戏和官僚化。这些结果与良好实践相结合,形成了具有公共价值的绩效管理模式。
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来源期刊
Revista do Servico Publico
Revista do Servico Publico PUBLIC ADMINISTRATION-
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