THE CRITICAL SUCCESS FACTORS OF PUBLIC-PRIVATE-PEOPLE PARTNERSHIPS (PPPPS) FOR EFFICIENT AND SUSTAINABLE INFRASTRUCTURE DEVELOPMENT IN THAILAND

Abstract

Public-Private Partnership (PPP) is a commonly used arrangement to develop public infrastructures. Traditional PPP focuses primarily on the public sector as contracting agency and private sector as project company. This research explores a major gap observed in such setup, namely the lack of attention on the people sector who is the end-users or groups impacted by these public infrastructures. Based on literature review, qualitative analysis involving executive interviews, and quantitative analysis involving survey of operational staffs, this study recommends a new Public-Private-People Partnership strategic stakeholder institutional framework along with its components of critical success factors for both policy and operational regulating frameworks to enhance PPP practice, both in Thailand and beyond.