The concept of language of trust and trustworthiness: (Why) history matters

IF 1.9 Q3 MANAGEMENT Journal of Trust Research Pub Date : 2019-12-01 DOI:10.1080/21515581.2019.1689826
J. Wubs-Mrozewicz
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引用次数: 9

Abstract

ABSTRACT This paper puts forward the argument that the concept of the language of trust and trustworthiness can be a useful way of understanding what trust means in specific situations. This concept refers to linguistic devices – verbal and non-verbal – which purposefully convey trust and create a foundation for continuing or improving relations. The concept has been developed based on research into relations between premodern merchants and their urban governments. In this context, the language of trust has emerged from historical sources as a tool which was used with great skill. By studying the form, the functions and the content of the language of trust in a concrete setting, contemporary or historical, we can grasp what can constitute the basis for trust and trustworthiness. The second argument proposed here is that, by pointing to the foundations of trust, the language of trust reveals the core values of an individual, a group or a society at a given time and place.
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信任和可信度语言的概念:(为什么)历史很重要
本文认为,信任和可信度语言的概念可以成为理解信任在特定情况下意味着什么的有用方法。这一概念指的是语言手段——言语和非言语——它们有目的地传达信任,并为继续或改善关系奠定基础。这一概念是在研究前现代商人及其城市政府之间关系的基础上提出的。在这种情况下,信任的语言是从历史来源中产生的,是一种非常熟练地使用的工具。通过在当代或历史的具体环境中研究信任语言的形式、功能和内容,我们可以掌握什么可以构成信任和可信度的基础。这里提出的第二个论点是,通过指出信任的基础,信任的语言揭示了个人、群体或社会在特定时间和地点的核心价值观。
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来源期刊
CiteScore
2.60
自引率
42.90%
发文量
9
期刊介绍: As an inter-disciplinary and cross-cultural journal dedicated to advancing a cross-level, context-rich, process-oriented, and practice-relevant journal, JTR provides a focal point for an open dialogue and debate between diverse researchers, thus enhancing the understanding of trust in general and trust-related management in particular, especially in its organizational and social context in the broadest sense. Through both theoretical development and empirical investigation, JTR seeks to open the "black-box" of trust in various contexts.
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