Implementing Practical Ergonomics Knowledge Transfer Using Ergonomic Checkpoints to Support the Participatory Ergonomics Process in an Industrially Developing Country

N. Abdollahpour, Faramarz Helali
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引用次数: 2

Abstract

OCCUPATIONAL APPLICATIONS Ergonomics knowledge transfer is one of the potential challenges in organizations in industrially developing countries. For the effective implementation of a systemic ergonomics knowledge transfer process, the involvement of all organizational levels is necessary, especially workers, with the facilitation of ergonomics expert. Applying a participatory ergonomics process with different participatory approaches for participant involvement – including a top-down approach, as a pushing tactic for intentional learning, and a bottom-up approach, as a pulling tactic for voluntary learning – can play a key role in the transfer and application of practical ergonomics knowledge. The results of this study showed that active involvement of all organizational levels, especially workers through action learning and a learner-centered approach, and using the ILO ergonomic checkpoints, could improve participant learning of ergonomics principles. In addition, this process can lead to improved competence of personnel in identifying problems and providing and implementing solutions to improve working conditions, especially low-cost solutions. Accordingly, if this process continues as a constant improvement process through multiple learning cycles, it can improve participation and ergonomics culture and achieve additional practical benefits of the Human Factors/Ergonomics. TECHNICAL ABSTRACT Background: Implementing ergonomics principles in workplaces requires good knowledge transfer with the participation of professionals, workers, and managers. Purpose: This study aimed to investigate practical ergonomics knowledge transfer to support the participatory ergonomics process that could lead problem identification and the implementation and development of feasible and low-cost solutions. Methods: This was action research on the type of intervention and conducted in four phases. Accordingly, 106 participants from different organizational levels of a manufacturing company, facilitated by an ergonomist by forming 14 action groups, were involved in practical ergonomics knowledge transfer to identify and solve problems of work divisions. Participant reflections were obtained through interviews and field notes. Results: The results contributed to the presentation of 145 solutions to improve working conditions by the action groups. Most solutions were low-cost and 57.5% were implemented. The interviews showed the development of a participation culture, learning and institutionalizing ergonomics principles in practice, and improving competence in identifying problems and implementing solutions. Conclusions: The key findings were achieved by the participatory ergonomics intervention approach through different tactics of participant engagement, including a pushing tactic for intentional learning and a pulling tactic for voluntary learning, which resulted in the improvement of working conditions and promotion of a participatory culture.
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利用人机工程学检查点实施实用的人机工程学知识转移,以支持工业化发展中国家的参与式人机工程学过程
职业应用工效学知识转移是工业化发展中国家组织面临的潜在挑战之一。为了有效实施系统的工效学知识转移过程,所有组织层面的参与是必要的,尤其是工人的参与,并由工效学专家提供便利。将参与式工效学过程与不同的参与式参与者参与方法相结合——包括自上而下的方法,作为有意学习的推动策略,以及自下而上的方法,用作自愿学习的拉动策略——可以在实际工效学知识的转移和应用中发挥关键作用。这项研究的结果表明,所有组织层面的积极参与,特别是工人,通过行动学习和以学习者为中心的方法,并使用国际劳工组织的人体工程学检查点,可以提高参与者对人体工程学原理的学习。此外,这一过程可以提高工作人员识别问题、提供和实施改善工作条件的解决方案,特别是低成本解决方案的能力。因此,如果这一过程在多个学习周期中持续作为一个不断改进的过程,它可以提高参与度和工效学文化,并实现人为因素/工效学的额外实际效益。技术摘要背景:在工作场所实施人体工程学原理需要在专业人员、工人和管理人员的参与下进行良好的知识传授。目的:本研究旨在调查实际的工效学知识转移,以支持参与式工效学过程,从而引导问题识别以及可行和低成本解决方案的实施和开发。方法:对干预类型进行行动研究,分四个阶段进行。因此,来自制造公司不同组织级别的106名参与者在工效学家的协助下,组成了14个行动小组,参与了实际的工效学知识转移,以识别和解决分工问题。通过访谈和现场笔记获得参与者的思考。结果:这些结果有助于行动小组提出145项改善工作条件的解决方案。大多数解决方案都是低成本的,57.5%得到了实施。访谈显示了参与文化的发展,在实践中学习和制度化工效学原则,并提高了识别问题和实施解决方案的能力。结论:参与式工效学干预方法通过不同的参与者参与策略,包括有意学习的推动策略和自愿学习的拉动策略,实现了关键发现,从而改善了工作条件,促进了参与式文化。
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