Extended contextual validation of stakeholder approach to firm technology adoption: moderating and mediating relationships in an innovation eco-system

IF 3.1 Q2 BUSINESS Society and Business Review Pub Date : 2022-05-27 DOI:10.1108/sbr-10-2020-0128
Joshua Doe, R. van de Wetering, Ben Q. Honyenuga, J. Versendaal
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引用次数: 1

Abstract

Purpose The need for context-specific adoption models led to the development of the firm technology adoption model (F-TAM) model. Among small to medium-scale enterprises (SMEs); however, firm-level factors were rather insignificant in engendering SME level adoption of technological innovation. This study aims to examine the effect of firm size and other moderating and mediating factors on the relationships between personal, firm, societal and technological factors proposed in the stakeholder-oriented F-TAM among SMEs. Design/methodology/approach A research instrument was developed, reviewed by experts, and pilot tested with a sample of 25 respondents. Data were purposively collected from four hundred (400) SMEs and analyzed with partial least squares structural equation modeling (PLS-SEM). Findings The study discovered that employees, societal and technological factors moderate the relationship between firm factors of adoption and firm adoption. Without these moderating effects, firm factors of adoption would have been insignificant at the SMEs’ level of organizational technology adoption. The study further discovered that firm size, as well as risk propensity, also affect the relationships proposed in the model. Research limitations/implications Data was collected on voluntary adoption from the most cosmopolitan area of a developing country. It, therefore, needs further contextual validation across the country and different countries. Practical implications The engagement of innovations in firms must be planned with employees and society as major stakeholders. Originality/value The significance of this finding is the study’s emphasis on an eco-system approach for examining the phenomenon of innovation adoption. To the best of the authors’ knowledge, this study is the first to examine the effect of firm characteristics on is proposed eco-system of stakeholders.
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企业技术采用利益相关者方法的扩展上下文验证:创新生态系统中的调节和中介关系
目的对特定环境采用模型的需求导致了公司技术采用模型(F-TAM)模型的发展。中小型企业;然而,企业层面的因素在促使中小企业层面采用技术创新方面并不重要。本研究旨在检验企业规模和其他调节和中介因素对中小企业利益相关者导向的F-TAM中提出的个人、企业、社会和技术因素之间关系的影响。设计/方法/方法开发了一种研究工具,由专家审查,并以25名受访者为样本进行了试点测试。有目的地从四百(400)家中小企业收集数据,并用偏最小二乘结构方程模型(PLS-SEM)进行分析。研究发现,员工、社会和技术因素调节了企业采用因素和企业采用因素之间的关系。如果没有这些调节效应,企业采用技术的因素在中小企业的组织技术采用水平上将是微不足道的。研究进一步发现,企业规模以及风险倾向也会影响模型中提出的关系。研究局限性/影响数据是从发展中国家最国际化的地区收集的自愿收养数据。因此,它需要在全国和不同国家进行进一步的背景验证。实践意义企业创新的参与必须与员工和社会作为主要利益相关者进行规划。独创性/价值这一发现的意义在于该研究强调了一种生态系统方法来检验创新采用的现象。据作者所知,本研究首次考察了企业特征对利益相关者生态系统的影响。
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来源期刊
CiteScore
5.60
自引率
18.80%
发文量
35
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