Tourism destination marketing and international tourists satisfaction: A study on international heritage site at Mamallapuram, Tamil Nadu

IF 1.1 Q3 INFORMATION SCIENCE & LIBRARY SCIENCE JOURNAL OF INFORMATION & OPTIMIZATION SCIENCES Pub Date : 2022-10-03 DOI:10.1080/02522667.2022.2128522
S. Kumaran, Manjeet Singh, Inder Puneet Johar, Surinder Singh, Parambir Singh, Manmeet Kaur
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引用次数: 1

Abstract

Abstract Tourism stakeholders play an eminent role in destination marketing and offering an array of products to the tourists. Numerous local tourism marketing partnerships have been formed as a result of the complexity and interdependence among the various stakeholders. The study is based on empirical research done among international tourists visiting Mamallapuram heritage site in Tamil Nadu. This study looks at how tourists’ overall satisfaction and inclination to return to the area are affected by satisfaction-based ratings. A satisfaction survey was conducted to include ratings of several destination characteristics using an ordinal scale. Results revealed that tourists rate safety, hygiene, and cleanliness as important elements for selecting a destination for traveling along with family members and friends.
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旅游目的地营销与国际游客满意度——泰米尔纳德邦马马拉普拉姆国际遗产研究
摘要旅游利益相关者在目的地营销和向游客提供一系列产品方面发挥着重要作用。由于各利益攸关方之间的复杂性和相互依存性,已经形成了许多当地旅游营销伙伴关系。该研究基于对访问泰米尔纳德邦Mamallapuram遗产地的国际游客进行的实证研究。这项研究着眼于游客的总体满意度和返回该地区的倾向如何受到基于满意度的评分的影响。进行了一项满意度调查,包括使用顺序量表对几个目的地特征的评分。结果显示,游客认为安全、卫生和清洁是选择与家人和朋友一起旅行目的地的重要因素。
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来源期刊
JOURNAL OF INFORMATION & OPTIMIZATION SCIENCES
JOURNAL OF INFORMATION & OPTIMIZATION SCIENCES INFORMATION SCIENCE & LIBRARY SCIENCE-
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21.40%
发文量
88
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