Exploring an HR Practitioner’s Perspective on Human Capital Development and Its Evolvement in the COVID-19 Context

Charles Carvalho, Sheldon Carvalho, Manish Kumar, Fallan Kirby Carvalho
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Abstract

Kotak Mahindra Life Insurance Company Limited ((in short, Kotak Life) is one of India’s fastest-growing insurance companies in India. It is well regarded as a reputed, admired and sustainable company that believes in and practices the value of being ‘people-friendly’. Hence, the company invests significant time, effort and money in developing its employees. In this interview, we explore an HR practitioner’s perspective on human capital development and its evolvement in the COVID-19 context in India. Specifically, we interviewed the Senior Vice President Human Resources and Head Organisation Capability and Development and, DE&I of Kotak Life to understand the human capital development process at Kotak Life Insurance. Given that this interview was conducted during the second wave of the COVID-19 pandemic in India, we also explored how the human capital development process was impacted by the COVID-19 pandemic and, thus, appropriately modified through the medium of digitalisation.
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新冠肺炎背景下人力资源从业者对人力资本发展及其演变的展望
Kotak Mahindra人寿保险有限公司(简称Kotak Life)是印度发展最快的保险公司之一。它被认为是一家声誉良好、备受钦佩和可持续发展的公司,相信并践行“以人为本”的价值观。因此,公司在培养员工方面投入了大量的时间、精力和金钱。在本次采访中,我们探讨了一位人力资源从业者对新冠肺炎背景下印度人力资本发展及其演变的看法。具体而言,我们采访了Kotak Life的人力资源高级副总裁兼组织能力与发展主管以及DE&I,以了解Kotak人寿的人力资本开发过程。鉴于本次采访是在印度第二波新冠肺炎疫情期间进行的,我们还探讨了新冠肺炎疫情对人力资本开发过程的影响,并通过数字化媒介对其进行了适当修改。
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来源期刊
CiteScore
2.30
自引率
23.50%
发文量
29
期刊介绍: South Asian Journal of Human Resources Management (SAJHRM) is a peer-reviewed scholarly outlet for publications on HRM in and out of South Asia. It includes countries that are members of the South Asian Association for Regional Cooperation (SAARC), namely, Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, and Sri Lanka. In terms of the discipline focus, all articles broadly focusing on the theory and practice of managing human resources for the benefit of individuals, firms and community at large will be acceptable. In view of the contemporary focus on Strategic HRM, the journal coverage would also include comparative research and other related management disciplines as long as one of the key aims of the manuscript is on harnessing the potential of human capital. Considering the uneven economic development within the South Asian region, the journal encourages potential authors to explore broader implications of their scholarly views and findings on the region as a whole. A distinguishing feature of the journal is its focus on “HR in Practice”. Apart from theory, it will pay significant attention on how HRM is practiced in and out of South Asia. The journal features conceptual and empirical research papers, research notes, interviews, case studies and book reviews. In short, to be considered for publication, a manuscript should broadly focus on managing people and contextualised within one or more South Asian countries at the firm, regional, national and international levels.
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