The argumentative salience of technology frames of reference: An analysis of argumentative discourse in the development of a health information exchange initiative

IF 5.7 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Information and Organization Pub Date : 2023-06-01 DOI:10.1016/j.infoandorg.2023.100465
David M. Murungi , Evgeny Káganer
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Abstract

This study examines the impact that the argumentative salience of technology frames of references has on the execution of complex IS implementation projects. It employs Toulmin's argument model to develop argument maps that depict the structure of argumentation that took place during the development and implementation of an interorganizational health information exchange initiative (HIE) that took place in southeast USA. Toulmin's argument model faciliated the portrayal of frame salience in terms of three structural properties (i.e., blindness, indifference, and ownership). The study used these properties to show how the breadth, depth and conspicuity of frame structures changed during the course of the project and demonstrated how these changes impacted both the level of contestation observed in the project as well as project outcomes. In addition to lending insights that are specific to this case, our conceptualization of frame structure lends itself to cross-case comparisons and future theory building as the impact of these argument structures can be evaluated in a multitude of different contexts.

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技术参考框架的论证性显著性:对卫生信息交流倡议发展中的论证性话语的分析
本研究考察了技术参考框架的争论突出性对复杂信息系统实施项目执行的影响。它采用了Toulmin的论证模型来开发论证图,描绘了在美国东南部组织间健康信息交换倡议(HIE)的制定和实施过程中发生的论证结构。图尔明的论证模型从三个结构属性(即盲目性、冷漠性和所有权)的角度简化了对框架显著性的刻画。该研究利用这些特性来展示框架结构的广度、深度和显著性在项目过程中是如何变化的,并展示了这些变化如何影响项目中观察到的争议水平以及项目结果。除了提供本案特有的见解外,我们对框架结构的概念化也有助于跨案例比较和未来的理论构建,因为这些论点结构的影响可以在多种不同的背景下进行评估。
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来源期刊
CiteScore
11.20
自引率
1.60%
发文量
18
期刊介绍: Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.
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