The impact of trust in AI on career sustainability: The role of employee–AI collaboration and protean career orientation

IF 5.2 1区心理学 Q1 PSYCHOLOGY, APPLIED Journal of Vocational Behavior Pub Date : 2023-10-01 DOI:10.1016/j.jvb.2023.103928

Haiyan Kong , Zihan Yin , Yehuda Baruch , Yue Yuan

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引用次数: 2

Abstract

Drawing upon person–environment fit theory and the importance of employees' career sustainability in Artificial Intelligence (AI) integration within organizations, we propose a moderated mediation model to test how and when AI trust is linked to employees' career sustainability. This mechanism posits employee–AI collaboration as a mediator and employees' protean career orientation as a moderator. Two studies were conducted to test the hypothesized model. In Study 1, a 5-item measure was developed to evaluate employee–AI collaboration and tested with a sample of employees working with AI technology. In Study 2, multisource and two-wave data were collected to analyze 447 employee–supervisor dyads. The results indicated that AI trust was positively related to employee-rated well-being and supervisor-rated employee productivity via employee–AI collaboration. In addition, the relationship between AI trust and employee–AI collaboration was stronger for employees with high protean career orientation. We concluded with a discussion of the theoretical contributions and practical implications.

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人工智能信任对职业可持续性的影响:员工-人工智能协作和多样化职业导向的作用

根据人-环境匹配理论和员工职业可持续性在组织内人工智能集成中的重要性，我们提出了一个有调节的中介模型，以测试人工智能信任如何以及何时与员工的职业可持续性相联系。该机制将员工-人工智能协作作为中介，将员工的多变职业取向作为中介。进行了两项研究来测试假设的模型。在研究1中，制定了一项5项指标来评估员工与人工智能的协作，并对使用人工智能技术的员工样本进行了测试。在研究2中，收集了多源和双波数据，分析了447名员工-主管二人组。结果表明，通过员工-人工智能协作，人工智能信任与员工幸福感和主管员工生产力呈正相关。此外，对于职业取向多变的员工，人工智能信任与员工-人工智能协作之间的关系更强。最后，我们讨论了其理论贡献和实际意义。

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来源期刊

Journal of Vocational Behavior PSYCHOLOGY, APPLIED-

CiteScore

13.10

自引率

5.40%

发文量

期刊介绍： The Journal of Vocational Behavior publishes original empirical and theoretical articles offering unique insights into the realms of career choice, career development, and work adjustment across the lifespan. These contributions are not only valuable for academic exploration but also find applications in counseling and career development programs across diverse sectors such as colleges, universities, business, industry, government, and the military. The primary focus of the journal centers on individual decision-making regarding work and careers, prioritizing investigations into personal career choices rather than organizational or employer-level variables. Example topics encompass a broad range, from initial career choices (e.g., choice of major, initial work or organization selection, organizational attraction) to the development of a career, work transitions, work-family management, and attitudes within the workplace (such as work commitment, multiple role management, and turnover).